04-29-2019 08:34 AM
I bought a DVD set and I paid for it. When I went to my purchase history, the picture of the item is no longer there and it has no tracking number but it does show a delivery date. What are my options? ? Please help!! !!
04-29-2019 09:03 AM
Sellers are not required to get tracking,if your pkg does not arrive just past the estimated delivery date, file an item not received case in the Resolution Center, below. Tracking is actually for the sellers protection, not the buyers...to prevent false claims of item not received.
04-29-2019 10:32 AM
@bonjourami wrote:Sellers are not required to get tracking,if your pkg does not arrive just past the estimated delivery date, file an item not received case in the Resolution Center, below. Tracking is actually for the sellers protection, not the buyers...to prevent false claims of item not received.
Exactly this ^^^^^^^^
04-29-2019 10:34 AM
@tifna2 wrote:I bought a DVD set and I paid for it. When I went to my purchase history, the picture of the item is no longer there and it has no tracking number but it does show a delivery date. What are my options? ? Please help!! !!
WAIT.. Does it say it was delivered or there is an estimated delivery date?
How long ago did you order the DVD set?
04-29-2019 03:53 PM
04-29-2019 04:28 PM
The buyer probably removed the picture from his file,since it was sold, and that erased the picture from the listing.I would give your item a couple more days before you file.
04-29-2019 04:51 PM