@vanishing_games wrote:
I am located in the US and currently only ship to the US, APO, and FPO addresses. I like the idea of shipping internationally to boost sales, but I have a few questions that are making me hesitant to try eBay's GSP. I just want to make sure of a few things before I jump in. For anyone that uses the program, can you answer these quick questions?
I list all of my items with free shipping. I understand if I were using the GSP to ship internationally, I would ship to an eBay hub and they would take care of shipping from there. So, just so I'm understanding this correctly, that means I would have no additional costs on my end? No additional shipping fees or customs fees? If that's the case, instead of "free shipping" for international buyers, do they see shipping/customs costs? eBay's FAQ makes it sound like nothing would change for me and the way I sell now...just wanted to make sure!
For those that are using it, how has the GSP helped with sales? What is your overall thoughts on the GSP?
I'm sure I'll have more questions, but that's it for now...thank you!
There's no additoinal fees on your end. At least not directly.
You could also set your items for no international returns. But at the end of the day, you will likely need to pay additional fees due to issues with delivery and/or SNAD's.
For example, there's been a number of times the items been damaged on delivery and/or repackaged (despite eBay claiming this doesn't happen, we've seen it done with types of eBay tape that we do not have on site).
Returns can be a big hassle, so often times we just end up doing a refund if it's out of the country.
Overall, we like the GSP. You do have to take some losses in situations I described, but it does typically make more than you lose.
But be careful which items you use. For example, in auto parts that we sell, certain vehicles manufactured in other countries require completely different parts. So make sure it's an item that could work regardless of country!
