eBay

wiggi-1 · ‎12-06-2023

I see a new option to use a large first class envelope to ship. However, when I click on the label, there is no option to buy. I've called Ebay 3 times and every time I get a new answer that makes no sense. help.

nobody*s_perfect · ‎12-06-2023

eBay does not provide labels for First Class letters or flats (AKA Large envelopes), probably because they do not include tracking. You have to use stamps or go to the PO to mail them.

wastingtime101 · ‎12-06-2023

@wiggi-1 wrote:
I see a new option to use a large first class envelope to ship. However, when I click on the label, there is no option to buy. I've called Ebay 3 times and every time I get a new answer that makes no sense. help.

Three different CS reps all giving 3 different answers on what should be simple - can you get these calls reviewed elizabeth@ebay kyle@ebay ? Generally speaking, can you also make sure CS has accurate info about First Class Letters and Large Envelope/Flats because this issue is already popping up a lot in the last couple weeks since eBay updated shipping services.

You received accurate info from nobodys-perfect @wiggi-1 . eBay gives sellers a convenient option to set up their listings with the service, but because it's untracked you cannot buy labels for the service through eBay. Use stamps, print labels with a stamps.com account, or buy postage at the post office. Because it's untracked you will have no protection on a non-receipt claim, but most buyers are honest. Make sure your packages physically adhere to USPS guidelines if you're using that service.

GLORIOUS!

wiggi-1 · ‎12-10-2023

Thank you!! Best answer yet. My next question is why would Ebay even put up an un-trackable shipping option that would, in the long run, ding us on our performance as sellers?

nobody*s_perfect · ‎12-10-2023

Because some sellers do just fine shipping their items as untracked First Class letters and flats. They just will never be eligible for TRS status.

lmks_hobbies · ‎03-31-2024

I'm late to this thread, but I am a new seller and I have encountered an issue with this envelope option as well.

First, when I am listing the item's shipping dimensions as a first class envelope, what do I enter for "thickness". I can only put a zero or a one. So I chose zero.

The estimated cost was still half the cost of a 4oz box using ground service.

However when the item was purchased I was told it would cost me double the estimated amount, even though the info I entered was the same as my original listing.

I pretty much ended up purchasing a label that would be used for a small 4oz package using ground service. Even though it weighed 2oz and was in a small envelope.

What am I doing wrong? Thank you

nobody*s_perfect · ‎03-31-2024

The only think wrong is that you are attempting to purchase a label from eBay for your First Class large envelope. eBay only provides labels for packages. If you want to mail your item as a first class letter or flat (AKA Large envelope) you can't purchase the postage through eBay; you have to go to the PO or just put stamps on it.

learning4 · ‎04-08-2024

This is why EBAY is such an aggravating system. I found they dropped this option when my item sold. The buyer selected first class large envelope and eBay purchase label had only ground advantage, so i had to pay the difference in postage. I would rather they have added $.50 tracking, rather than delete the first class large envelope. Instead of finding a solution that would help their customers they chose one that would bring in more profits for eBay. They should be called greedbay.

nobody*s_perfect · ‎04-08-2024

@learning4 wrote:
.... I found they dropped this option when my item sold. The buyer selected first class large envelope and eBay purchase label had only ground advantage, so i had to pay the difference in postage....

You didn't have to pay the difference. You could have mailed your item at the PO or just used stamps rather than upgrading to the Ground Advantage label through eBay. That's your choice, it's not a trick nor greed on eBay's part.

Your comment about 50 cents for tracking doesn't make any sense, since USPS doesn't offer that service.

lindadkelso · ‎09-28-2024

I have been using stamps for years, then a few days ago I saw that the first class option had been added. I researched and it began fall of 2023. I sold some small object and was able to send it first class, 2 oz. The stamps would have been $1.01, it was 97 cents on eBay. Since my printer doesn’t do envelopes, I printed it, cut it out and glued it on the envelope. It stated when I purchased that the carrier was not required to scan the tracking number. That’s ok, I was going to use stamps anyway, but I liked this option because it deducts the payment from the funds. It was delivered and showed as delivered so that was a nice surprise.

Now, today I sold something, it showed large first class envelope as an option when I did the listing $3.15 for 7 oz. The customer paid and I go to print the large first class, and it is no longer an option! The price of stamps is $3.18 ( it seems to be a 5 cent benefit to purchasing through eBay). So, something is wrong with the first class option, because it should be available when it was offered during the listing set up.

nobody*s_perfect · ‎09-29-2024

@lindadkelso wrote: ... a few days ago I saw that the first class option had been added. I researched and it began fall of 2023. I sold some small object and was able to send it first class, 2 oz. The stamps would have been $1.01, it was 97 cents on eBay. ..., today I sold something, it showed large first class envelope as an option when I did the listing $3.15 for 7 oz. The customer paid and I go to print the large first class, and it is no longer an option! ....

eBay has never sold postage labels for USPS First class flats (AKA Large envelope), despite letting sellers offer it when setting up their listings. As noted above, you have to purchase postage at the PO, through another online postage seller, or just use stamps.

The label you purchased for 97 cents was the special eBay tracked "Standard envelope" which is available in selected categories and has a weight limit of 3 ounces; read about it here:

https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html

kh-shakhib · ‎09-29-2024

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.