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Ebay automatically accepted a return for me

I got an email yesterday saying Ebay had approved a return to me. I don't know why or how but I don't have automated returns set up or rules set up to allow ebay to approve any returns for me. This is the first time this has happened. I checked my returns area on my account and nothing automated has been turned on. What gives? Did this happen to anyone else recently??

Message 1 of 21
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20 REPLIES 20

Re: Ebay automatically accepted a return for me


@fern*wood wrote:

The sellers this is really messing with are the ones with a so called return policy but add they only accept returs for not as described.  I think this is one way ebay has decided to deal with this problem.


The  buyer  must show  proof  that said Item  did not meet the intended Use sold by seller , that the Buyer bougth it for . Problem is ebay has not  followed  this rule as stated by both Federal and State Consumer and seller protection statues Policy!   Fact is Ebay is a second market 3P site  with 20%  full time retailers ..    Again U.S.  Has No Law that requires  Mail order sellers to take returns .  Also ebay does not have  sellers  on site that can't   lose a Combined  500 million or even 1 billion dollars  to buyer fraud  and return abuse .   

Message 16 of 21
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Re: Ebay automatically accepted a return for me

Ebay does not require sellers to accept returns for remorse---it's called "No Returns". 

Message 17 of 21
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Re: Ebay automatically accepted a return for me


@fern*wood wrote:

Ebay does not require sellers to accept returns for remorse---it's called "No Returns". 


True!   However  Ebay's old Ceo opened the flood gates to buyer fraud ten fold do the buyer first policys   

Message 18 of 21
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Re: Ebay automatically accepted a return for me

In my listing I have "No Returns Accepted". I received a message saying the buyer started a return. I received no prior correspondence from the buyer whatsoever. After I read this mail, that instant I received mail from Ebay stating I accepted a return and that I should send a return label or Ebay would. I contacted the buyer and asked him if he received the item and if it was as decribed. He said YES but he thought the item would be bigger. I had no say so at all in the matter. I assume the shipping will be charged to me.  This is not right.

Message 19 of 21
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Re: Ebay automatically accepted a return for me

In my listing I have "No Returns Accepted". I received a message saying the buyer started a return. I received no prior correspondence from the buyer whatsoever. After I read this mail, that instant I received mail from Ebay stating I accepted a return and that I should send a return label or Ebay would. I contacted the buyer and asked him if he received the item and if it was as decribed. He said YES but he thought the item would be bigger. I had no say so at all in the matter. I assume the shipping will be charged to me.  This is not right.
Message 20 of 21
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Re: Ebay automatically accepted a return for me

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.
Message 21 of 21
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