Cannot add tracking number

[nellydeanhandeddown]

I have tried over two days to add tracking to my sold items and it is coming up with an error. I can see this is an ongoing issue dating back to 2021, has it ever been resolved?

[kensgiftshop]

What error are you receiving?

[dhbookds]

you are in Australia and this is the US board.......check the Australian board as it may be a known issue there..... 

[sfau]

I am US and had the same problem with one order tonight and then the second one said this - I am hoping it sorts itself out by the morning!

Buyer paid

Sep 28

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Shipped

Sep 27

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Delivered

Sep 28

[robbie31415]

There are a variety of errors that can happen and work arounds .

Have to inform of the error.

[nellydeanhandeddown]

I get ,Unknown error occurred while updating tracking. Please try again, and I was never able to get a fix and I talked to a rep about it and it remains unresolved.