Buyer wants me to wait several days before shipping?

[bill.purvis2012]

Sold. Paid. Note that they want me to wait 5 days before shipping because they are traveling.  I can't delay shipping without getting dinged by EBAY. What's the best answer? I can tell the buyer I have to ship next day as my listings show. Won't make them happy.

[fatfinggers]

Your buyer can go on line and place a hold on their mail and packages.

[chrissm22]

Print the label and just wait a few days before putting it in the mail maybe?

[tenbiksewingembroideryitems]

Nope ...you will get a strike on your account.  Have them stop the mail at the PO. 

[alaynapearl10]

This has happened to me before. Usually they ask before they purchase and I just tell them no, I can't do that. If they tell me after then I send them a message telling them why I can't wait to send it and get them to agree to cancel the order and have them purchase later.

[richards*collection]

make them happy. this is solution.

[barbara1774]

That won't work as it needs to be validated at the post office.

[mr_lincoln]

@bill.purvis2012   

1. Buyers can have their mail & packages held at the post office or arrange a neighbor to snag their packages.

2. You can message the Buyer and advise them that eBay expects you to ship within your handling time or else suffer a Late shipping defect (their rule not yours).  You can ask them to message back to cancel the purchase and you can relist it form the when they return.

3. Last year I suggest a "PAUSE" button for Sellers to use when these type situations occur that would suspend the Handling time to a specific future day for shipping purposes ...  

[sherprincess]

I had this happen, contacted Ebay and told them my customer requested me to ship out in a week because they were traveling, rep noted it on my account, and told me that it would result in a late delivery ding BUT since I called it in, and they had message with customer asking to ship later, they would remove the ding with it popped up on my account...a month later it showed, contacted them and they promptly removed it 🙂 Hope this helps!

[corvettestainless]

I've had many packages 'not show' any tracking information until it is delivered (1st class mostly, I'm talking 10 a year, 10 years) and I don't have 1 ding. Also note that 1 day 'handling/shipping' means I 'print a label in 1 day. Buy on Tuesday, print a label Wednesday at 11pm, actually ships out on Thursday and may not show it's 1st 'tracking' until Friday. I'd be long gone from ebay if that was an issue as this is how we roll 1200 packages a year. 

[theteamsetguy]

I would just print the label and hold it 5 days per customer request. I ship enough packages each month that one ding isn't going to make a difference. If you ship more than 95% of your packages within your shipping policy you are golden. I ship over 99.5% of my package the next day. Now if you only sell less than 20 items per month and you

get 1 ding you will be under 95%. Then I would do one of the suggestions above.

[tommystrezures]

We get this quite often, and rightly or wrongly we usually advise the customer that we will mark as dispatched but obviously dispatch on the day they have requested. Never seem to have had a problem in doing it in this manner.

[ed8108]

Obviously eBay needs to do more to make buyers happy, without punishing a seller for compliance with a eBay rule.

I would suggest contacting cs, to read your buyer's message, & request eBay to grant you a rule dispensation for this transaction, in order not to inconvenience or result in a less than happy ebay buyer experience.

[emerald_door]

The problem with canceling and refunding is that now PayPal keeps the entire transaction fee, so it will cost the seller money to do that.