06-04-2024 04:14 AM
I know it's been discussed thoroughly but I just don't understand. Every time I ship a larger, lighter package I get dinged for a label adjustment. On 2 recent shipments I've used the billable weight formula and still got dinged for the adjustment. Im a toolmaker by trade so yes I know how to measure and yes I know how to calculate the weight and round up. What am I missing?
06-04-2024 04:27 AM
What shipper are you using? I know FedEx can add surcharges after the fact. And USPS can charge an oversize surcharge when it goes over a certain number of inches. Cash grab if you ask me.
06-04-2024 04:49 AM
USPS for bigger, heavier stuff is out. Way too expensive. Ive been dinged for label adjustments from both UPS and Fedex....It is just a cash grab. The "estimated" label price they both give is **bleep**. Give me the actual label price right then and there.
06-04-2024 04:57 AM - edited 06-04-2024 04:58 AM
There is no such thing as "dimensional" weight charges after the fact....that is EXCUSE for the fraud FedEx and UPS commit (that Ebay allows). We put in the weight AND dimensions in to their calculator so if there is any issue, it is on them alone. Just make sure you always get drop off receipts WITH THE WEIGHT SHOWN at UPS and FedEx (Yes, they can do it so don't let them tell you that cannot as they like to do) and fight every one of these with Ebay. DO not get off the phone with Ebay until they credit your account or provide specific proof you made an error ("dimensional" weight is NOT and error).
06-04-2024 08:05 AM - edited 06-04-2024 08:11 AM
@snopro79 wrote:What am I missing?
Ive been dinged for label adjustments from both UPS and Fedex....It is just a cash grab. The "estimated" label price they both give is **bleep**. Give me the actual label price right then and there.
USPS is a "common" delivery service, with forgiving rules. FedEx and UPS are designed around business delivery, and they assume the shipper is trained in using their services - their rules are much more complex and stringent.
eBay cannot give an actual label price because there are more pricing variables with UPS and FedEx than just weight and dimension.
On the other hand, eBay also chooses not to factor in (a) oversize charges and (b) declared value charges for FedEx and UPS packages, even though eBay could include these in the estimate (they do oversize charges for USPS).
I think eBay just assumes that it is the shipper's responsibility to know all the shipping rules for FedEx and UPS.
06-04-2024 08:08 AM
USPS also issues weight adjustments. Got one the other day.