Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tried to contact seller after a security message, but he's not available on Ebay and took vacations.

Hi, last october i've purchased an item on pre sale with estimated arrival date at mid february. Today i've received an email from Ebay about protect my account because i've "had in touch with the seller"... i wrote him about this issue but i've noti...

UPS lost package. They are saying Ebay has to start insurance investigation not me (shipper)

Can someone please help me with this. I sold a $260 item via UPS Ground using Ebay Shipping tools to print UPS label. This package is deemed lost by UPS. When I called UPS to start an investigation, they are saying since I used Ebay Shipping service,...

UPS rate increase - DOUBLE WHAMMY

On Saturday, and then again today, I pulled the UPS prices for 2 packages to see the change in rates. One to the east coast and one to the west. eBay doesn’t print the list price on the labels page, only the net cost to you and the amount of the disc...

Shipping Sewing Patterns

Hello everyone!With it being 2024 now and USPS changed things, how does everyone ship sewing patterns? I'm pretty new to selling and new to selling patterns (which I have a million of!). I know they are not media mail, but can we choose First Class L...

Voiding a label that I paid for and how to get a new shipping label

How do I get a new shipping label because I voided one

What kind of calendar does Ebay use?

Just now, today, 4/9, I had an auction close. This is part of the email I got from Ebay.................it’s time to pack up your item and ship it out. You selected 3 days handling time, so make sure you send it by Thu, Apr 14, 2022.Uh, what am I mis...

Resolved! New USPS Dim Shipping is a bait and switch nightmare

I never worried about the box size as long as my item was not going to need an oversized box. Things that were not oversized were shipped based on weight. So simple. I use all kinds of boxes and never know what I will have on hand when something sell...

Resolved! Media Mail Shipping for Sewing Patterns?

Did I hear correctly on the Ebay For Business Podcast late 2022 that sewing patterns may now be shipped via Media Mail? Not finding this on the website and want to make sure, but I am pretty certain I heard Griff and Brian mention that... Thanks!

Sales taxes

Why does ebay charge North Carolina sales taxes on shipping costs?

eBay changes my shipping parameters when I list an item.

Scenario: I create a new listing for an item. I enter the shipping parameters for the boxed item: weight and the three dimensions. I then select Ground Advantage for shipping choice #1 and FedEx Ground/Home Delivery for option #2. I save the listing ...

Shipping Priority Mail

When using a priority mail box free from USPS, is it ok to cut the box smaller and still ship Priority?Thank You

Update to USPS Ground Advantage with the Bulk Edit Tool

Starting Sunday, July 9th sellers have 30 days to update their listings, replacing USPS First Class Package and Retail Ground shipping services with the new Ground Advantage. Parcel Select service will be updated automatically. (eBay Announcement)Unl...

Resolved! No USPS shipping list

I made a mistake on my PC and somehow got rid of my USPS shipping list setting (the one that shows up when it's time to choose what carrier and what shipping preference you'd like to use for selling). I can't find it on the app or the desktop. Any he...

Is Global Shipping Program (GSP) for buyers/bidders?

I bid on some items and won but when I go to pay it says seller does not ship to Europe. Why would they allow a European bidder to bid if seller does not ship to Europe? The seller wrote me to join some Global Shipping Program (GSP). I read about it ...

Can I invoice a buyer for additional postage after she paid for the item? I don't see an invoice opt

A buyer paid for a figurine including the shipping. I created the shipping label and then got a message from her stating that she moved to Canada in 2022 and didn't realize her USA address was never changed. I responded telling her that I would have ...