12-02-2020 11:36 AM
The UPS labels I printed this morning through Ebay labels do not show up as shipped under my orders. When I try to manually enter the tracking numbers, the website will not accept them and it just returns me to the orders awaiting shipping page. Anyone else having this issue? Solutions?
12-02-2020 02:27 PM
i have same issue this noon. still can not do. Does your resolve?
12-02-2020 10:05 PM
Same issue here, it did not add the tracking number when I created a label. I tried to manually add it and no go. Now I have a shipment thats shows being late and now my metrics will be dinged..
12-03-2020 07:15 AM
Same for me. Printed one label yesterday and one today, for the same order. Neither showed up on the webpage.
12-03-2020 07:55 AM
I had to call ebay support to solve this issue. They will cancel the first label and ask you to print a new one while on the phone.
12-03-2020 08:10 AM
yes i facing same issue, also the UPS labels which you generating for new orders, if you see some of UPS tracking it is showing its old used label, because its shows deliver already even if you ship item yesterday. its a nasty bug going on.
12-03-2020 10:10 AM
Does anybody have a solution for this? Can you still use the label that printed even though it has an old tracking number? You can't void a UPS label either because they bill you after you use it. So if the tracking number has already been used even before you printed the label are you still going to get billed for it?
12-03-2020 10:42 AM
FYI-I figured it out. Because there are a limited number of tracking numbers available, it is common practice for UPS to recycle numbers over time. What happens is if that original tracking number is associated with another eBay transaction then the eBay system will not allow you to enter it has the tracking number on a new eBay transaction.
12-03-2020 02:28 PM
You are all doing better than myself. I can't get Ebay to print a darn UPS label. Just tells me unable to print at this time due to unspecified error.
12-06-2020 11:32 PM
Ditto. Ebay customer service keeps telling me there is no reason I cannot add the tracking numbers manually, but they are unable to do so for me. No help at all. Still no solution.