Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

major tracking upload issues with the USPS

I have over a dozen items not showing up on tracking or even being scanned at the origin location. No one to speak to at USPS and Ebay says they cant do anything its not there system that's causing it. Meantime my default rate is dropping and custome...

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UPS erratically showing up on our listings as a shipping choice

So I've just added UPS as a valid shipping choice for certain listings (heavier / non-media items), in addition to various USPS options. However, it seems incredibly erratic what eBay displays when you go to the shipping tab for a listing. For exampl...

No return policy - buyer asking for money back

So I sold a product, and when I arrived at the buyer he had sent me photos of some pretty big cracks in the product. Which had happened due to shipping. There’s a no-refund policy but he’s asking for money from me in the messages. My account isn’t co...

Resolved! shipping handling times?

Hello- I've been an Ebay buyer & seller for quite a long time 10+ yrs. I was recently switched to managed payments and trying to wrap my head around how it all will work out before throwing in the towel. My question for now is I changed the majority ...

USPS lost the item after attempted delivery, am I still on the hook for refunding the buyer if INR?

Hi Everyone, It's my first item sold over eBay shipping from Canada to the US. I shipped the item with xpresspost-USA.The item was tracked all the way to Attempted delivery and marked as business closed / cannot access location on Nov 17. Seems like ...

Managed services Fees

Does anyone else question the new fee structure? 1) charging 30 cents final on all sales, I thought I got free listings?2) charging final fee % on taxes collected? This is not me making money?3) need to link to checking now -PayPal provided me an acc...

NEVER AGAIN, ShipCover. Never.

mistake #1 ... Believing the hype about ShipCover .mistake #2 ... Telephoning eBay customer service...meaning calling the Philippines. I gave ShipCover a chance. Never again.

Print a scan sheet without buying bulk labels

Is it possible to print a scan sheet for USPS without purchasing the labels in bulk? I purchase each of my labels 1 by 1 and add the shipping cost to my spread sheet. I am so worried if I don't do this that i'll mix up packages. How do people buy bul...

Shipping lables

Hi, Recently I have found out that there is no usps parcel mail service when I try to print out the parcel label. There are only usps priority service. Do you guys have this problem? Or only me? I called eBay, the lady told me that there is no usps p...

returns

any suggestions buyer claims damaged in shipping ok it happens .i ask for pics to turn in for claim no response but ebay still expects me to refund the buyer .i told buyer to keep and dont return i will just file the claim what to do next just eat it

Possible lost item

I purchased a bracelet. When it arrived it was too small. I requested to return it. The seller accepted the return. I got my shipping label from ebay. I sent the item. It got to NY. Then it came back to Greensboro, NC. It has not moved since November...

No communication from seller to confirm the return address??

Hi,I bought a car part from Latvia but it does not fit my car correctly. I explained this to the seller as soon as I got it, I sent them 2 messages and no reply. So I opened a return request a few days after, which they accepted straight away and mes...

Darwin Award for the Dumbest Attempt to Scam Buyer

Here’s a winner. Customer buys two items from me. Reaches out to let me know, and asked if I would combine orders and mail together, to save on shipping. Of course, I say. I sold two auctions to this person, and sent an invoice that showed only one s...

eBay offering excessive combined USPS shipping rates when combined weight > 1 lb & first class N/A

Many of the items I sell are small and have weights between 6 and 10 oz each. They use the same business policies that specify Buy It Now as well as calculated first class & priority mail with combined shipping enabled. I checked my combined shipping...