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Accidentally approved buyer requested return - can I cancel?

In short, a buyer requested a return for an item.  I had no plans to accept the return but I accidentally approved it when I was reviewing the request.


Do I have any options to cancel the approval or am I now at Ebay's mercy?

Message 1 of 7
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Re: Accidentally approved buyer requested return - can I cancel?

Did this send a label for them to return the item??

No options to cancel that I know of.

 

Message 2 of 7
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Re: Accidentally approved buyer requested return - can I cancel?

No, I stopped at sending the label.  But now I can't back out of the process.  Pretty sure I'm f**ked.

Message 3 of 7
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Re: Accidentally approved buyer requested return - can I cancel?

please make sure you provide the buyer a label.the buyer can step in with ebay in a few days and force a fast refund if you have not provided a label.ignoring this will not make it go away but the buyer just might not send it back


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Message 4 of 7
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Re: Accidentally approved buyer requested return - can I cancel?

@adzilla_atxwhat was the buyers reason for wanting to return the item?

Message 5 of 7
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Re: Accidentally approved buyer requested return - can I cancel?

He’s using a **bleep** reason.  I sold him some shoes that were listed as pre-worn/pre-owned.  He’s saying a hang tag is part of the shoe.  The tag wasn’t included in the shipment, wants return or discount.

Message 6 of 7
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Re: Accidentally approved buyer requested return - can I cancel?


@adzilla_atx wrote:

In short, a buyer requested a return for an item.  I had no plans to accept the return but I accidentally approved it when I was reviewing the request.


Do I have any options to cancel the approval or am I now at Ebay's mercy?


Nope! Not without any penalty. You're basically obligated.

Message 7 of 7
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