Shipping

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Buyer files INR, left negative feedback as USPS tracking shows Awaiting Delivery Scan.

Buyer purchased item 11/27/20. Shipping USPS Priority Mail here is tracking from eBay The tracking shows “Mis-shipped” before “awaiting delivery scan” and now 9 days of nothing.1 Never got any message from buyer that there was a problem2 Buyer left n...

really really slow shipping

got a package that has moved less then 100 miles in 7 days . it cost over 20 bucks to ship too using usps. they are not moving fast at all . got another stuck at the same place 30 miles from my house going on 7 days too

Daaaang. What a surprise

Delays, INRs, holds on funds. Negative on item that was (still is in transit). Inquired twice to have Neg removed- nothing, was told I could not appeal again since INR was still pending.... And then all of the sudden- Negative is gone! Yay! I guess? ...

How can sellers deal with buyers opening returns with the wrong return reason?

I have a 2015 Retina MacBook Pro trackpad listing. About 20% of the items sold are later returned and all of these returns have been because the buyer didn't correctly read the listing to see that it would only work with 2015 models. These buyers ope...

Is December 24, 2020 now a Postal holiday?

https://www.washingtonpost.com/politics/trump-christmas-eve-federal/2020/12/14/1f01d1ec-3e28-11eb-8bc0-ae155bee4aff_story.html Anyone know if the mail will be running? If not, this recent change will probably P'O a lot of procrastinating buyers.

ITEMS DELAYED - Customer Svc Inconsistent with last Seller Announcement

Recent seller announcement regarding delayed shipments says that if 10 days has passed after buyer opens "Item Not Received" case, eBay will consider item lost and will request that the SELLER refund the buyer. I just spoke with Customer Svc agent ye...

Why is USPS Priority Mail International shipping no longer available from ebay?

Just wondering why we can't ship USPS Priority mail international package using ebay labels? I see envelope and flat rate box at super high prices available but not regular box priority mail shipping.

Dispatching

I have recently sold an item but I can’t dispatch it straight away as I am not at home with the item. I have contacted the buyer and they are happy with the delayed dispatch. Is it ok to just leave it until I dispatch then confirm the dispatch? thank...

USPS Significant Delays - Pausing Stores - Ebay Support?

It is now a well-known fact that the USPS is demonstrating significant delays across its network. Sellers and buyers are at the mercy of the USPS. Ultimately, as sellers, we may/will be refunding buyers at some point. These refunds will be significan...

Resolved! Never received items, seller giving me a hard time, and now I'm supposed to pay for a return?

I've been a member since 2011, and have never had a bad experience until this past month. I have never left negative feedback until this experience either. I ordered 7 rare CDs at the beginning of November and the buyer kept stalling his shipment. I ...

#USPS Snail Mail

Recently, I had 2 items shipped on 12/08/2020. Hand delivered to local Post Office, St Augustine, FL. Not until 12/13/2020 were these accepted, and sent to Jacksonville, FL. So, consequently these items will take a full 10 days via 1st class mail. Ev...

Help determining highest possible shipping cost on Fed Ex

I’m new to selling on Ebay. I live in New York, and I remember reading that I should enter a California zip code to determine the highest cost I might have to pay for shipping an item within the United States. I just sold an item to someone who lives...

Parcel Select not available when printing label?

I set my auctions for parcel select shipping- USPS, but when I go to print the label this option is not listed. This just started happening with the last two items. Also can no longer find where to change the shipping from zip code? Looks like a new ...

Shipping Delays

Just to let everyone know if your having problems with shipped items in certain areas moving extremely slow you need to go to the USPS website there is a list of states on there with delays and it's a big list. If a customer files a "I never received...

Will eBay refund my fvf fees?

Hi all. I am relatively new to selling. Due to the COVID-19 pandemic, the majority of my items have been very slowly delivered. Previously, all my buyers were 100% satisfied with the speed of delivery of items they bought from me. The problem is that...