cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

40 days now showing on handling time (desktop only)

I've not seen any discussion about this and cannot find anyone even mentioning it online. Last I knew we had a maximum of 30 days for handling. When did it go up to 40? Guess maybe I've been hiding under a rock? 

Message 1 of 20
latest reply
19 REPLIES 19

Re: 40 days now showing on handling time (desktop only)

devon@ebay  - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.

Message 16 of 20
latest reply

Re: 40 days now showing on handling time (desktop only)

 

Also: 

  • The date the item will be available to ship must be clearly stated in the listing.
Message 17 of 20
latest reply

Re: 40 days now showing on handling time (desktop only)


@valueaddedresource wrote:

devon@ebay  - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.


Hey @valueaddedresource! I will reach back out to the Help Pages Team on this and once I hear back I will be sure to update you on this!

Devon,
eBay
Message 18 of 20
latest reply

Re: 40 days now showing on handling time (desktop only)


devon@ebay wrote:

@valueaddedresource wrote:

devon@ebay  - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.


Hey @valueaddedresource! I will reach back out to the Help Pages Team on this and once I hear back I will be sure to update you on this!


devon@ebay  kyle@ebay  elizabeth@ebay  - the presale policy page has still not been updated to reflect the 40 day handling time that became an option last July, as Velvet previously said it would.

 

https://www.ebay.com/help/policies/listing-policies/presale-policy?id=4252 

 

Buyers and sellers are somewhat in limbo on this issue now - since the policy page still says presales must ship within 30 days are listings with the 40 day handling time option violating that policy?

 

Thanks for any updates you can provide!

Message 19 of 20
latest reply

Re: 40 days now showing on handling time (desktop only)

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!

Message 20 of 20
latest reply