40 days now showing on handling time (desktop only)
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‎07-02-2022 09:54 PM
I've not seen any discussion about this and cannot find anyone even mentioning it online. Last I knew we had a maximum of 30 days for handling. When did it go up to 40? Guess maybe I've been hiding under a rock?
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Re: 40 days now showing on handling time (desktop only)
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‎09-15-2022 04:30 PM
devon@ebay - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.
Re: 40 days now showing on handling time (desktop only)
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‎09-15-2022 04:31 PM
Also:
- The date the item will be available to ship must be clearly stated in the listing.
Re: 40 days now showing on handling time (desktop only)
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‎09-19-2022 06:41 AM
@valueaddedresource wrote:
devon@ebay - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.
Hey @valueaddedresource! I will reach back out to the Help Pages Team on this and once I hear back I will be sure to update you on this!
Re: 40 days now showing on handling time (desktop only)
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‎05-19-2023 12:45 PM
devon@ebay wrote:
@valueaddedresource wrote:devon@ebay - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.
Hey @valueaddedresource! I will reach back out to the Help Pages Team on this and once I hear back I will be sure to update you on this!
devon@ebay kyle@ebay elizabeth@ebay - the presale policy page has still not been updated to reflect the 40 day handling time that became an option last July, as Velvet previously said it would.
https://www.ebay.com/help/policies/listing-policies/presale-policy?id=4252
Buyers and sellers are somewhat in limbo on this issue now - since the policy page still says presales must ship within 30 days are listings with the 40 day handling time option violating that policy?
Thanks for any updates you can provide!
Re: 40 days now showing on handling time (desktop only)
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‎05-19-2023 01:01 PM
Hello Everyone,
Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thanks for understanding!

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