Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Package sent to wrong address (same zip)

I bought a new iPhone a couple of days ago. Ebay says that the package was delivered, USPS tracking shows the same (left at or near mailbox). No sign of the package there. I did not receive it. I checked my order details, and verified that the shippi...

In my E-bay order cart sets a water filter that I paid for but did not receive over a year ago.

In my E-bay cart sets a water filter that i ordered and paid for over a year ago and never received. I called and also posted my complaint and even wrote to E-bay corporate office to no avail. have bank statement showing my payment, someone said they...

my package does not arrive

Hi, I'm Juan, on February 10 I bought DORO Forever Warriors/Forever United (2018) Limited 4-LP + 2-CD box set NEW, the delivery date is 17 As of February 24 and at the moment the package does not arrive at the address I sent, I would like to know wha...

How should I fully handle a Lost Package situation and how does it affect me as a seller?

Hello Ebay Community. I have a rather odd situation here with regards to a recent sale. I started selling again about 5 months ago and have been trying my best to be the best seller I can be and making sure everyone is happy with their purchase(s). W...

USPS A and B boxes

I do not see the A and B boxes listed on shipping options anymore, are they still in use.

Pretty sure buyer is trying to scam me but don’t know next steps

I’m new to eBay selling, only about a month now but I have already completed almost 150 transactions. So here’s my issue. I had a buyer send an offer for a vacuum. I saw it when I had just woke up before coffee and saw LA and assumed it was for someo...

Resolved! Selected incorrect shipping (media) - now item is sold and trying to change the method. Stuck.

I defaulted the incorrect shipping method (media) from eBay. That will not work for my item. It is sold but I cannot see where to change the method to what is correct. It will not let me progress to 'print' the label until the seller pays, and the se...

Ebay Postage Discount

Hello-Sellers--- Recently, whenever I am shipping priority and 1st class within the U.S. using Ebay to purchase and print shipping labels, I only get a small discount, usually 10 cents or even smaller. Are the discounts gone ? In the past, I factored...

No economy shipping option for selling patches

Will not let me use economy option for shipping. I want to mail item with stamp in envelope, because items are $5-10 and do not want to pay for first class shipping around $4.00. Thank you

Resolved! the buyer entered the wrong address in the order and is now demanding money

The buyer ordered the goods and provided the wrong address.This address does not exist and the package is now being returned back to me. I have to receive the parcel within a month, also I have to pay the return shipping cost to get the product back....

Poor packaging rant!

I have purchased quite a few stereo receivers in the last couple months, and I just want to rant about poor packaging. Some awesome sellers put tons of Styrofoam, bubble wrap, double boxing etc, and it could survive a 10ft drop. Others have sent them...

Resolved! How to specify "Free Shipping" without number of days to deliver

Disclaimer - I posted this as part of a thread on another forum (which I found by searching for my topic, didn't realize the search results had included threads from different forums ... so my query ended up in the New Sellers Forum and on a Solved t...

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Switching from Global Shipping Program to Ebay International Shipping Program says I didn't select i

Switching from Global Shipping Program to Ebay International Shipping Program says I didn't select international shipping option for buyer, with GSP I selected the shipping service for domestic shipping and international orders shipped to the global ...

Resolved! Item has yet to be shipped a day after expected handling time and seller is ignoring my messages.

So like the title says, I bought the item the 23rd and now it is the 26th. I did contact the seller about the shipping cost originally ($5 on a $0.99 item) but the seller explained the cost so I dropped the issue entirely and paid for the item as per...