Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Can anyone help me figure out why I paid $9.20 for a 8 oz. GA package?

8 oz. package in a 9" X 7" ebay padded envelope.Usually ships for about $5.20.I just caught one (that already shipped) for $9.20.I'm just trying to figure out where I screwed up.

International buyer on an item specifically listed as US shipping only

I sold an item and marked it everywhere including wording it in item description that I send to USA only. I was given only $5 in shipping for this item so they definitely didn't pay to ship overseas. I got a letter from ebay that said "This item will...

Shipped a local pickup item

I listed and sold an item as local pickup, but ended up shipping it to the buyer. The items remains as "awaiting shipment," because the buyer doesn't have a "confirm pickup," number. Anyone know how I can resolve this? Thanks!

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

International Shipping

I had a buyer reach out to me that the item they received was not what they ordered. They sent a picture of the item and packaging, and its not what I sent out or even anything I sell. It was an international sale and obviously got the wrong label at...

Can't print shipping labels nor scan form

What is going on? Labels and scan forms have printed just fine for years, including last Saturday. Today, Monday, I paid for 5 labels and eBay sent them to a PDF file instead of my Chrome desk top. I cannot print any shipping labels nor the scan form...

Buyer Claims Tracked Package was Missing the Contents--what to do???

I have been selling collectibles (stamps and autographs) on EBAY since 2006. Maybe I have been lucky but I have never had a situation like this before and need the EBAY Communities help. If it were not for EBAY's International Shipping Program, I wou...

"Shipper Embargo" Returned Shipment

Hi...we had a customer in Hawaii order something, and it was sent via FX Ground. Label purchased on eBay. It was returned, and had a label on it stating "Shipper Embargo." Did some interneting, and sounds like it could be various things ie "port cong...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

Resolved! What are my options for shipping a John Deere Pedal Tractor and Trailer?

I have a John Deere model Pedal Tractor and matching trailer that I'd like to sell and offer shipping. Do I need a really big box or strap it to a pallet or ? Need help on this one.

PWE "Default" Weight and Size

I've tried to dig around and did some research but not sure if this is a thing. I've been listing hundreds of cards using PWE but have to change the weight and size each time. Is there a way I can change the default weight and envelope size to 1oz an...

3PL shipping

How do I get eBay to mark a shipment as delivered from a 3PL shipping company called uniuni? My package was delivered on the 12th of July 2025 but the tracking number doesn't give accurate updates to eBay because they don't recognize the shipping com...

What is considered "standard" & "economy" shipping?

eBay used to provide a table in the Help pages that provided a list of all of the shipping services sorted by whether they were: Expedited (Priority Mail),Standard (First Class Pkg), orEconomy (Media Mail) [ Examples above] Does something like this e...

Cost of USPS Ground Advantage shipping different today from yesterday

Yesterday, June 14th, through ebay shipping, I printed a USPS ground advantage shipping label for a 4 pound 10x10x8 package to zone 4. I paid $6.93. I even mentioned my surprise at how cheap it was to my helper. Today, June 15th, I needed a label for...

Resolved! What happened to shipping costs?

So, I was hit with a pretty high shipping cost the other day when selling. It charged $8 on a $15 game that is only about 6 ounces roughly. Had read about the USPS price increases right after that and then decided to switch everything to paid shippin...