Returns

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Terrible business

Getting eBay to “step in” basically means by the end of the week you’re getting screwed. Doesn’t mean they’re going to step in for u based off the Agreement between 2 people that isn’t eBay themselves. It just Most likely means they don’t care what t...

Is eBay assisting China scam sellers?

I purchased a item that says it's from New Jersey. Even has a USA flag as one of the pictures and says us shipping on the picture.This is important..I paid for item thinking I was getting item from USA ..Item is junk defective and came from China. Wo...

Return please

Never received my

I Got Scammed by a Seller – eBay Says “Not Our Problem” After I Got Hit with $96.50 FedEx Bill!

I saved up to buy my friend a special birthday gift and spent $894.09 on a 1:6 Michael Jordan figure listed as “Brand New.”That was a big deal for me — I used up my savings.But what I received was shocking.It wasn’t new at all.It arrived loosely wrap...

Very bad business

Basically there’s nowhere to talk so I’m just going to say it here. Because ebay is a 100% buyer driven platform with zero recourse for a seller the entire sale for a seller is basically a risk. They just screwed me over on a $6k item. Forcing me to ...

Quiero mi reembolso

Que hice una devolución de 2 artículos y quiero mis euros devuelta por favor sip

i did not receive all items ,i opened a case ,i sent items back that i did receive seller never sent

seller never sent a refund ,then ebay closed the case while i am waiting for a refund and i dont know why

I purchased an item from a seller with free shipping from China. They shipped me the wrong item.

I purchased an item from a seller with free shipping from China. They shipped me the wrong item. Now they want the item returned. They say they can not provide a shipping label. They request that I ship the item myself. they have not provided my mone...

30 Day Return Policy

I am trying to understand how 30 day returns become 46 day returns by Ebay. We accept 30 day returns to be a top rated seller, however the 6 weeks that customers are given is not appreciated.Currently I have a customer who received an item on June 6 ...

Returns

I don't have a question but rather would like to hear how everyone else handles their returns. As far as which way do you follow Option 1,2,3 etc etc. I sell womens clothing 99% brand new still in the original packaging and I sell them at cheap cost ...

Counterfeit silver coins, Ebay allows to be sold and will not stop.

I have been scammed by Chinese seller on counterfeit Silver Dollars. I can't contact them, they are off Ebay.I processed a return request and since a fake address was provided for the return, Ebay thinks all is good for me to return. The return fake ...

Refund denied

Product was not as advertised and did not fit. I tried to return with reason of "Did not fit" and return was denied. Contacted ebay and was told that because I selected "does not fit" instead of "not as described" it is not eligible for ebay guarante...

Refund denied

I returned an item because it did not work. Seller asked eBay to mediate. Ebay denied refund and asked me to first contact seller. Emailed seller twice with no response. Today the AI responded that live support is not available. the item was delivere...

order#23-13180-98323

I wish to receive my money back for this order due to false advertising..Received order and what arrived was a box full of legos if even that with no numbers and no lego instructions. Description said buildin bricks sealed set. Was made aware that it...

Buyer Fraud - Returning a completely different item

I know this is an old & painful topic...Buyer bought $40 power tool switch with serial number on it... (24AK220F) Opened return claiming it 'didn't fit his tool'. Item arrives back...and its his old worn out broken switch with serial #2064CJ (made in...