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Notifications

FYI devon@ebay kyle@ebay elizabeth@ebay 

 

Since Monday notifications have been off. Some not appearing at all, others very delayed.

Message 1 of 38
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37 REPLIES 37

Re: Notifications

Thank you devon@ebay . There's also the issue where posts I've read and responded to remain bold (unread). I'm guessing it's another system lag with recognizing read status.

 

While I have you here, can you fix my post on this forum? It's linking to somebody else's post. I believe eBay made changes to forum name and my post is now inaccessible. You might need to move it? I don't know, something is broken. If you can't fix it let me know and I can put up a new duplicate post and you can delete the original after. https://community.ebay.com/t5/eBay-Ads/bd-p/eBay_Ads_1

Message 31 of 38
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Re: Notifications

I created a new thread devon@ebay so you can delete the old one that's still redirecting to somebody else's post. Since I cannot open the old post I can't report to mods and ask them to delete it - can you do that? Also why is my new post pinned? I think the new forum has some bugs to sort. 😂

Message 32 of 38
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Re: Notifications

Hey devon@ebay , I'm seeing delays on email notifications for PMs again (running about 2-3 hours behind right now) - if you could please let Khoros know, thanks!

Message 33 of 38
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Re: Notifications

Between 2-5 hr delay for me.

Message 34 of 38
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Re: Notifications


@valueaddedresource wrote:

Hey devon@ebay , I'm seeing delays on email notifications for PMs again (running about 2-3 hours behind right now) - if you could please let Khoros know, thanks!


Same here. Just received an email notification for a reply to a selling thread that was almost 3 hours old.

Message 35 of 38
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Re: Notifications

Hi devon@ebay . Notifications have been lagging for the past week. Can you bring up with Khoros? Thanks!

Message 36 of 38
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Re: Notifications

Quick update: Notifications lagging is still a problem devon@ebay . In case a more detailed explanation is helpful:

 

- My notifications were cleared earlier, so the bell is not lit up.

-  If I hover over the bell, the preview shows several notifications from the last 15 min or so.

- The bell is not lit up with those new notifications.

- If I click on the bell to open the notifications page, none of those notifications showing in the preview are appearing on the notifications page.

 

I'm leaving this post draft open in a separate tab so I don't have to revise my post once the notifications finally register.

 

OK, here we go.

- The notification bell lit up on approx a 50-55 min delay. Those notifications are appearing on the notifications page on approx 50-55 min delay.

 

I'd say I hope that gets this resolved, but seeing how notification lags have been a consistent problem for over a year, I somehow doubt Khoros is going to fix this. Still, your team should be made aware this is a constant roadblock in seeing @ tags in a timely manner, so I guess I'll keep reporting it.

Message 37 of 38
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Re: Notifications

devon@ebay  I'm also experiencing the same delays with bell notifications as @wastingtime101 notes above today and am also seeing ~50 minute delay in email notifications for private messages being received as well.

Message 38 of 38
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