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Notifications

FYI devon@ebay kyle@ebay elizabeth@ebay 

 

Since Monday notifications have been off. Some not appearing at all, others very delayed.

Message 1 of 35
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34 REPLIES 34

Re: Notifications


@wastingtime101 wrote:

I pay no attention to the thumbs ups. I generally mention when notifications are acting up because I get a lot of @ mentions asking me for help and I don't want people to think I'm ignoring them.


I agree.......they can do away with the helpfuls as I've said more than once........  BUT once people let the little problems slide..........they begin to let the "bigger" little problems go unfixed...

 

I just had two helpfuls.......only one was added to the total and notification of only one received........that's an error of some kind that should be fixed.      

Message 16 of 35
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Re: Notifications


@dhbookds wrote:

they can do away with the helpfuls as I've said more than once........ 

If there was a way to remove myself from the "most helpful" lists I would check that setting in a heartbeat. 😁

 

I don't have a problem with the thumbs up feature in general, but I hate the stupid game of who's on what list and would prefer to not be a part of that. For the health of the community I think it would be a smart move to hide those lists entirely. They create too many problems and animosity among posters.

Message 17 of 35
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Re: Notifications

In case you're still tracking this devon@ebay - notifications still aren't working. I just saw a post I was tagged on but there's nothing in my feed. Hopefully you get the notification for this post.

Message 18 of 35
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Re: Notifications

FYI devon@ebay - notifications are currently on a noticeable time lag.

Message 19 of 35
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Re: Notifications

Hi devon@ebay - don't know if you'll see this tag but there are issues with notifications right now. I did not get a notification that you tagged me on this tech board post half an hour ago. It's not in my feed.

Message 20 of 35
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Re: Notifications


@wastingtime101 wrote:

Hi devon@ebay - don't know if you'll see this tag but there are issues with notifications right now. I did not get a notification that you tagged me on this tech board post half an hour ago. It's not in my feed.


Glad you said something @wastingtime101 , I was just about to try to find this thread again to say the same thing - missing notifications on multiple threads since this morning.

Message 21 of 35
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Re: Notifications


@wastingtime101 wrote:

Hi devon@ebay - don't know if you'll see this tag but there are issues with notifications right now. I did not get a notification that you tagged me on this tech board post half an hour ago. It's not in my feed.


Hey @wastingtime101! I will be sure to have this reported over to Khoros!  

Devon,
eBay
Message 22 of 35
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Re: Notifications

devon@ebay I'm guessing possibly related but just FYI, I have my settings set to receive email notifications for private messages and that is not working today.

 

I double checked spam folders as well just to make sure and am definitely not receiving emails for PMs.

Message 23 of 35
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Re: Notifications

Haha I was just coming here to post the same @valueaddedresource . I'm not getting emails to alert me when I have a PM here either devon@ebay .

 

Update 12:41pm: Two emails just came in. Based on time stamp inside message content and when received, they are on a half hour delay. Perhaps slowness with Khoros servers.

 

Update 12:54pm: I just got a flood of emails about PMs and accepted solutions, all on a half hour delay.

Message 24 of 35
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Re: Notifications


@valueaddedresource wrote:

devon@ebay I'm guessing possibly related but just FYI, I have my settings set to receive email notifications for private messages and that is not working today.

 

I double checked spam folders as well just to make sure and am definitely not receiving emails for PMs.


Hey @valueaddedresource & @wastingtime101 We do have a ticket open to have notifications looked into by Khoros. I am not sure on time frame but I will keep you updated as I get more information.

Devon,
eBay
Message 25 of 35
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Re: Notifications

Hi devon@ebay  - today there are lags in both notifications on the forum, and emails alerting to private messages.

Message 26 of 35
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Re: Notifications


@wastingtime101 wrote:

Hi devon@ebay  - today there are lags in both notifications on the forum, and emails alerting to private messages.


Hey @wastingtime101! We will be sure to have this added our report we have going out to Khoros.  

Devon,
eBay
Message 27 of 35
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Re: Notifications

FYI devon@ebay - notifications have been lagging on/off all day, with some not appearing at all.

Message 28 of 35
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Re: Notifications

Hi devon@ebay - notification issues today. Mostly missing notifications, not delays.

Message 29 of 35
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Re: Notifications


@wastingtime101 wrote:

Hi devon@ebay - notification issues today. Mostly missing notifications, not delays.


Hey @wastingtime101! We had another report this morning and we have let Khoros now as well!  

Devon,
eBay
Message 30 of 35
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