Notification Bell

[mcdougle4248]

Anyone else see their notification bell displaying incorrectly this morning?  When I clicked on View All I actually had no new notifications.  

[house*of*paws]

@mcdougle4248 

I've been seeing  101 notifications intermittently for the past few days when I don't have any notifications.  I see the actual number when I do have notifications.

[pburn]

Here's a thread about the wonderfulness of threaded replies. Note the number of eBay employees who have been no doubt strongly encouraged to post raves about the feature. You can see how well it's working on this thread.

https://community.ebay.com/t5/Community-Platform-Feedback/Testing-a-new-feature-Threaded-replies/m-p...

[house*of*paws]

rebecca@ebay

I've been seeing it in the Community for at least two days.

I'm on a pc using Google Chrome.

[brittanie@ebay]

@mcdougle4248 I know this is an old thread. I just wanted to follow up, because in a recent Khoros meeting, it was discussed that the 101 error is on their radar to overhaul/fix in the near future.

I have heard anecdotally, that there are reports of people not getting notifications intermittently. If anyone here is having this issue, Khoros has asked for the following so we can track this down:

A screenshot of your notifications page not showing a thread you should have received a notification on

AND the URL to the post itself where the notification should have come from

Thank you again for working with us!

[comics-scifi-collectibles]

brittanie@ebay 

No notification for a post on this thread.  I am subscribed to the thread>

 https://community.ebay.com/t5/Payments/Am-I-mandated-to-do-managed-payments/m-p/31418209#M97308

Screen shot of the post>

Screenshot of my notification page for the time period where it SHOULD have received it>

They did not @ mention me but they did reply to my post.  I used to always get notifications of ALL posts on a thread I am subscribed to if I am @ mentioned or not. 

No clue how many posts I am missing.  

[brittanie@ebay]

@comics-scifi-collectibles  Thank you so much for this information. I've reported to Khoros to see what we can find out.

[lotzofuniquegoodies]

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@nobody*s_perfect wrote:

I'm in the US, but on a MacBook not the app.  The option to mark all as read has always been there.  So perhaps you have discovered another glitch.  IMHO you should start a new thread about the availability of "Mark as read." I couldn't live without it.

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Another glitch. Not touching that!!!!

I guess I'm also on tape delay for this. Just got a "I can relate to this issue too like", that this is a problem" and discussion appeared. It's like deja vu message flashbacks. I'm logged in on dot com on a pc and only see Mark as New as an option. There are definite differences to how the message boards work on the 2 sites.

Having a "Read" tab would be great but for me buyer or seller has seen your message would be 1000 times more helpful, in the scheme of things. With so many filters around it's impossible to know who is receiving what. If gmail can do that, why shouldn't ebay be able to?

-Lotz

[brittanie@ebay]

@comics-scifi-collectibles  Sorry it's taken me longer to get an answer on this. Khoros says that they did not find you were subscribed to this thread but we haven't been able to verify it (the page won't load).

Would you be able to get us a screenshot of this thread under your Subscriptions?

[comics-scifi-collectibles]

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brittanie@ebay wrote:

@comics-scifi-collectibles  Sorry it's taken me longer to get an answer on this. Khoros says that they did not find you were subscribed to this thread but we haven't been able to verify it (the page won't load).

Would you be able to get us a screenshot of this thread under your Subscriptions?

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brittanie@ebay  

I can not access the "subscriptions and notifications"  tab in my account settings.  It just spins.  It is really awful because if I do try to access it then it locks me out of the community with the spinning wheel and I must clear my cookies to get back in.    

However, here is a screenshot of the thread that shows I am subscribed from the thread page... 

[brittanie@ebay]

@comics-scifi-collectibles I'm sorry about that. That's what we were getting on our end too. I'll ask about that as well. Thank you for the screenshot!