New Khoros error OR mod error? OP posts disappear

[comics-scifi-collectibles]

OP Post will have the red banner message stating that it has been removed when I hit reply to question and I can't find the original question.

There was nothing in the OP's post that would require a mod to edit it

This has happened on the M2M board AND the DB's.   

Last night I had replied to an OP and their post was removed before my reply went through.  They did get a bell notification though and PM'd me this morning.  I am including the OP's ID in hope that it can be used to track the error busybeeshopper12 

Is anyone else seeing OP posts disappear?  

sheila@ebay   tyler@ebay   brittanie@ebay 

[kh-gary]

Hi @comics-scifi-collectibles ,

I looked into this and discovered that the user's post was automatically quarantined as possible spam after an edit made by the OP. I have reviewed the post and released it back to the Community. You should now be able to view their post and your reply here.

[comics-scifi-collectibles]

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@kh-gary wrote:

Hi @comics-scifi-collectibles ,

I looked into this and discovered that the user's post was automatically quarantined as possible spam after an edit made by the OP. I have reviewed the post and released it back to the Community. You should now be able to view their post and your reply here.

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Thank you!   Not sure why myself and others keep experiencing this though on other posts.    I wonder if it's more of the automatic quarantine run amok.  

[pburn]

@comics-scifi-collectibles 

You use the app, right? Does the same happen on the desktop? (Or vice versa?)

[coffeebean832]

It's happened to me several times across different boards- selling, chat, etc- where my post instantly disappears because the spam filter takes it. I go to the previous post and report to the mods that my post is missing- and usually the mods restore it pretty quickly.

[comics-scifi-collectibles]

@pburn   I post using a PC 99% of the time.   I use my cell phone with the mobile version if I'm watching TV with my hubby and the show is boring.  LOL  

I never had it happen on the mobile site on my phone 

 I haven't had it happen again this week.   I had reported it on the mentor chat board on the 28th and 3 other mentors said they had the same thing happen several times that week.    Hopefully, it won't return. 

[comics-scifi-collectibles]

@kh-gary   

I just had another post disappear.   The OP's post did not contain anything that would warrant a removal...  

Can the post be brought back?  

https://community.ebay.com/t5/forums/replypage/board-id/MemberToMember/message-id/2963666

[kh-gary · Accepted solution]

Hi @comics-scifi-collectibles,

Thank you for bringing this to my attention. The question and your answer have been released back to the Community and can be accessed here: https://community.ebay.com/t5/Member-To-Member-Support/eBay-needs-war-with-Usps/qaq-p/31420495.

To expedite this process in the future, please feel free to use the Report Inappropriate Content function to let us know when a thread appears to have gone missing. That way, whichever moderator is currently working can promptly address the issue.

Since you won't be able to submit a report via the missing post, you can instead report this reply or your OP in this thread. Please just include a brief message explaining that a post to which you replied or attempted to reply has disappeared, and that you are requesting that a moderator check to confirm whether it was quarantined as possible spam and release it back to the Community as needed. Providing the OP's name and/or the title of their post helps, but is not strictly necessary.

[comics-scifi-collectibles]

@kh-gary   Thank you.  When the OP's post goes "poof" and is removed I have no way of knowing who they were.  

I will be sure to use the report option on this thread to try to recover future posts.  I appreciate your help.