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Navigating Community tips

sheila@ebay
eBay Staff (Alumni)

Hello Community!

 

Based on what I’ve seen in the Community, I wanted to post some tips that might help you in the Community.

 

1.  Add more posts to each board so posts get longer visibility

You can change this by going to My Settings, located under your profile picture on the homepage → Preferences. Look for Topics per page. I have mine set to 15 topics per page. You can also change the way you want to see the posts displayed, either by linear or threaded format.

 

Screen Shot 2021-03-15 at 3.52.33 PM.png

 

2.  Jump to the very first post on the list

If you scroll down to the bottom of any page, there’s an arrow that points up and says ‘Top’

 

Screen Shot 2021-03-15 at 3.58.05 PM.png

 

3. How do I sort?

You can sort within a post by going to ‘options’ and scroll down the list you’ll three options for sorting: Sort by Topics, Sort Oldest to Newest and Sort Newest to Oldest

 

Screen Shot 2021-03-15 at 4.18.01 PM.png

 

You can also set your sorting preferences under ‘My settings’ which you can find under your profile picture on the home page.

 

Screen Shot 2021-03-15 at 4.06.57 PM.png

 

4. Where’s the advanced search?

On any search bar, you can click on the magnifying glass, without entering any search information and get to an Advanced search The ‘Advanced’ option is in the top right hand corner.

 

Screen Shot 2021-03-15 at 4.11.32 PM.png

5. Where’s the board for Buying related questions?

Screen Shot 2021-03-15 at 4.22.11 PM.png

 

6. Links to eBay for Business Facebook, Twitter and other useful support channels aren’t in the navigation but now are on the homepage on the Community, on the right rail.

 

Screen Shot 2021-03-15 at 4.23.20 PM.png

Sheila
Community Manager
eBay
Message 1 of 4
latest reply
3 REPLIES 3

Re: Navigating Community tips

We (most of us) actually already know (or did) how to "navigate the boards" but everything you've mentioned makes not an ounce of difference unless threads are bumped to the top of the board by "most recent posting activity" (just like they used to be before this "makeover").

 

 

Message 2 of 4
latest reply

Re: Navigating Community tips

It appears to be just a Community 101 primer? Oddest bunch of questions I've seen in one place for awhile. Weird.

Message 3 of 4
latest reply

Re: Navigating Community tips

@ronsam-197Well they seem to have fixed your beef in that now all newly responded to posts get moved to the top, which by the way, I never saw before. I always saw new posts at the top. Now we are getting posts from days or months ago, answered and solved, moved to the top because someone put their 2 cents worth in today. Plus, we get the added benefit of all the Pinned Posts moving to who knows what page as the user posts are moved up..

People at eBay, when you are going to make a programing change, do you ever bother to test it at all?

 

sheila@ebay

 


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
Message 4 of 4
latest reply