Forum issues abound

[wastingtime101]

Not getting notifications for the last hour or so.

Jump to first unread message isn't working. It's taking me to the last post in the thread instead of the first unread post.

Hyperlinks are displaying fine within posts, but within private messaging they are not blue or underlined - they blend in with plain text. I'm using dark mode.

Font color isn't working. It shows color in the edit window but not in the live post.

sheila@ebay 

[sheila@ebay]

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@dhbookds wrote:

sheila@ebay 

Right now I'm waiting for resources to get assigned to the project to implement the fix. I don't see this getting fixed for another month.

Are these Khoros resources or Ebay resources?

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@dhbookds they're Khoros resources.

[a_c_green]

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sheila@ebay wrote:
The issue for jumping to the last post has been identified, finally, and the support team needs to implement a fix, which they know how to do. Right now I'm waiting for resources to get assigned to the project to implement the fix.  I don't see this getting fixed for another month.

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While we're on the topic of incorrect Last Cursor Position, there's a similar annoyance that I have not seen mentioned here (I probably missed it), and that's when I'm looking at my past Posts and Replies history on my own Profile page (https://community.ebay.com/t5/user/viewprofilepage/user-id/2465849 in my case). Returning to it from a later link never saves my last location in my posting history on the page.

It always comes up on Page 1 of my Posts tab. If I scroll to another page or (in particular) jump to the Replies tab and scroll through there, I can jump to any link shown there, but when I hit my Back button to return to the history, I'm dumped back on Page 1 of my Posts tab. If I was previously on, say, Page 7 of my Replies history when selecting a link, it's a pain to have to click my way over and down that path again to pick up where I left off.

I'm sure it should not be a big deal to clear up this omission, so that when I come back to my history page from whichever link I followed most recently, it will place me at the point where I left off. If this cannot be included in the case we're discussing here, please let's open a new one for it.

[sheila@ebay]

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@a_c_green wrote:

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sheila@ebay wrote:
The issue for jumping to the last post has been identified, finally, and the support team needs to implement a fix, which they know how to do. Right now I'm waiting for resources to get assigned to the project to implement the fix.  I don't see this getting fixed for another month.

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While we're on the topic of incorrect Last Cursor Position, there's a similar annoyance that I have not seen mentioned here (I probably missed it), and that's when I'm looking at my past Posts and Replies history on my own Profile page (https://community.ebay.com/t5/user/viewprofilepage/user-id/2465849 in my case). Returning to it from a later link never saves my last location in my posting history on the page.

It always comes up on Page 1 of my Posts tab. If I scroll to another page or (in particular) jump to the Replies tab and scroll through there, I can jump to any link shown there, but when I hit my Back button to return to the history, I'm dumped back on Page 1 of my Posts tab. If I was previously on, say, Page 7 of my Replies history when selecting a link, it's a pain to have to click my way over and down that path again to pick up where I left off.

I'm sure it should not be a big deal to clear up this omission, so that when I come back to my history page from whichever link I followed most recently, it will place me at the point where I left off. If this cannot be included in the case we're discussing here, please let's open a new one for it.

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@a_c_green do me a favor. Can you create a separate post for this issue please? It'll be easier to track and others can comment as well. 

[a_c_green]

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sheila@ebay wrote:

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@a_c_green wrote:
While we're on the topic of incorrect Last Cursor Position, there's a similar annoyance that I have not seen mentioned here (I probably missed it), and that's when I'm looking at my past Posts and Replies history on my own Profile page (https://community.ebay.com/t5/user/viewprofilepage/user-id/2465849 in my case). Returning to it from a later link never saves my last location in my posting history on the page.

 @a_c_green do me a favor. Can you create a separate post for this issue please? It'll be easier to track and others can comment as well. 

Sure; here you are: 

https://community.ebay.com/t5/Share-Community-Platform/Cannot-return-to-the-previous-location-in-pos... 

[dhbookds]

Just so the jump to issue isn't buried...............

oops, didn't mean to call at AC on that.......just wanted the thread to surface.....

[wastingtime101]

Can anybody reading this confirm if "jump to first unread" is working again? It appears to be!! 🎆

[sheila@ebay]

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@wastingtime101 wrote:

Can anybody reading this confirm if "jump to first unread" is working again? It appears to be!! 🎆

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@wastingtime101 it is. 😊

[wastingtime101]

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sheila@ebay wrote:

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@wastingtime101 wrote:

Do you have an update on the other issue from my OP here sheila@ebay?

"Hyperlinks are displaying fine within posts, but within private messaging they are not blue or underlined - they blend in with plain text."

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@wastingtime101 the ticket is still in queue with the support team, so no update right now. I think not being able to see the hyperlinks is annoying too. The person who gets the PM doesn't see the hyperlink unless they happen to hover over the text. It's not a good experience.

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Hey sheila@ebay - could you get the above added to your pinned post with weekly updates? Thanks! 😁

[sheila@ebay]

Good catch for the update @wastingtime101 ! Thanks!