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Forum issues abound

Not getting notifications for the last hour or so.

 

Jump to first unread message isn't working. It's taking me to the last post in the thread instead of the first unread post.

 

Hyperlinks are displaying fine within posts, but within private messaging they are not blue or underlined - they blend in with plain text. I'm using dark mode.

 

Font color isn't working. It shows color in the edit window but not in the live post.

 

sheila@ebay 

Message 1 of 39
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38 REPLIES 38

Forum issues abound

Notifications started working again, but the ones that occurred during the 2 hour gap never appeared on the feed.

 

That leaves 3 issues in my above post.

Message 2 of 39
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Forum issues abound

sheila@ebay
eBay Staff (Alumni)

@wastingtime101 thanks for letting me know. I'm having someone on my team look into this.

Sheila
Community Manager
eBay
Message 3 of 39
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Forum issues abound

Notifications are down again sheila@ebay 

Message 4 of 39
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Forum issues abound

I see we have a new "Reset" button the the "Report Inappropriate Content" screen.

 

I mean, thanks, I guess, but would it just be more productive to maintain a little laser-like focus on the ongoing issues reported in this thread and others for the last month instead of adding something that couldn't have possibly been anyone's priority?

 

I assume this "Reset" button clears the text box of any text that has previously been entered. Can't that same thing be accomplished with a screen refresh? Or cutting out the text? Or highlighting it and deleting it? Or backspacing through the text? There are already several ways to delete unwanted text. Hope not too much time was spent on creating that button . . . and I hope adding it didn't break something else.

 

Reset.PNG

Message 5 of 39
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Forum issues abound

All of these issues are persisting. What's going on with Khoros? Not jumping to the first unread post is especially painful.

Message 6 of 39
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Forum issues abound

So many problems:  missing avatars, no view listings, no view feedback, problems with going to the last unread post in a thread...

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 7 of 39
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Forum issues abound


@wastingtime101 wrote:

Jump to first unread message isn't working. It's taking me to the last post in the thread instead of the first unread post.


I just read last week's chat and tyler@ebay said this feature was intentionally cut because of bandwidth issues? Nobody thought to mention that in the numerous posts on this board where sellers reported that it wasn't working? Is the feature coming back sheila@ebay, and if so - when?

Message 8 of 39
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Forum issues abound

Duplicate menu sheila@ebay 

 

duplicatemenu.png

Message 9 of 39
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Forum issues abound


@wastingtime101 wrote:

@wastingtime101 wrote:

Jump to first unread message isn't working. It's taking me to the last post in the thread instead of the first unread post.


I just read last week's chat and tyler@ebay said this feature was intentionally cut because of bandwidth issues? Nobody thought to mention that in the numerous posts on this board where sellers reported that it wasn't working? Is the feature coming back sheila@ebay, and if so - when?


@wastingtime101 I'm not too clear on what Tyler said was intentionally cut. the only thing that was intentionally cut on Community was the ability to see font colors in dark mode. All colors show as white instead. 

 

We're working on resolving all of the issues you're seeing on Community. Unfortunately, implementing the fix is taking longer than anticipated.

Sheila
Community Manager
eBay
Message 10 of 39
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Forum issues abound

I appreciate the reply sheila@ebay. This is in reference to "jump to first unread post" which hasn't worked in a while. Instead we're taken to the last post in the thread then have to scroll up or back  a few pages to find the last post we read in a discussion.

 

From the Oct 27 chat:

 

jumpto.png

Message 11 of 39
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Forum issues abound


@wastingtime101 wrote:

I appreciate the reply sheila@ebay. This is in reference to "jump to first unread post" which hasn't worked in a while. Instead we're taken to the last post in the thread then have to scroll up or back  a few pages to find the last post we read in a discussion.

 

From the Oct 27 chat:

 

jumpto.png


Thanks for sharing that. Groups work a little different than forum pages. I'll have to do a little digging, but I'm very confident that you should be able to go back to the place you were in the post rather than going to the last post in any group. Of course, right now, there's a bug., but ordinarily it should work.

Sheila
Community Manager
eBay
Message 12 of 39
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Forum issues abound

Thanks, please let us know what you find out sheila@ebay. According to Tyler's post, this was an intentional cut from the main forums (not groups) due to bandwidth issues. Go to the screenshot and start at the part that says "are you aware it doesn't work on the selling board either" then keep reading.

Message 13 of 39
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Forum issues abound

sheila@ebay
eBay Staff (Alumni)

@wastingtime101 wrote:

Not getting notifications for the last hour or so.

 

Jump to first unread message isn't working. It's taking me to the last post in the thread instead of the first unread post.

 

Hyperlinks are displaying fine within posts, but within private messaging they are not blue or underlined - they blend in with plain text. I'm using dark mode.

 

Font color isn't working. It shows color in the edit window but not in the live post.

 

sheila@ebay 


@wastingtime101 I did talk to Tyler and he said that Khoros support that it doesn't work for Groups and if Khoros did make it work, it would impact page load times. What you're seeing on the forum boards like the Selling board, that's a bug that Khoros is working on fixing.  

Sheila
Community Manager
eBay
Message 14 of 39
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Forum issues abound


sheila@ebay wrote:

What you're seeing on the forum boards like the Selling board, that's a bug that Khoros is working on fixing.  

OK, well it's good news that the plan is to get it working again. Thanks for getting more info on that sheila@ebay. Is there any chance Khoros has given a timeline for a fix, or is the fix for this one dependent on the other forum issues (avatar, etc) being fixed first?

Message 15 of 39
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