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Can't open ANY threads that I "Float to the top" of my list

sheila@ebay  or anyone else who has seen this issue ...

 

I used to be able to use the "Float" feature to have threads at the top of a list for quick access ... now when I Float a thread to the top it will NOT open ... so I have to scroll and scroll and scroll to find the darn thing to open it ... but after scrolling through several pages I realize I have better things to do with my time ...

 

Screenshot (3225).png

 

 

 

Regards,
Mr. Lincoln - Community Mentor
Message 1 of 15
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14 REPLIES 14

Re: Can't open ANY threads that I "Float to the top" of my list

Yep, been that way almost since the option started............I've reported at least twice.....but always more important things to worry about..........

Message 2 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

sheila@ebay
eBay Staff (Alumni)

@mr_lincoln the EU team reported this issue yesterday.

 

@dhbookds I'm sorry I don't remember seeing this issue reported before. Do you remember how long ago this was?

Sheila
Community Manager
eBay
Message 3 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list


sheila@ebay wrote:

@mr_lincoln the EU team reported this issue yesterday.

 

@dhbookds I'm sorry I don't remember seeing this issue reported before. Do you remember how long ago this was?


Hi sheila@ebay ,

The thread I picture was created on the Returns tab ... I suspect the date it was created would be a starting point.  I know when folks replied I went to it through notifications but for a few follow up updates on my part I tried going through the Returns tab and experienced the failure but I don't have specific dates for that.

Mr. L

Regards,
Mr. Lincoln - Community Mentor
Message 4 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

Shelia it was some time ago and frankly I'm not going to try to find it........just don't have the time......

 

If it gets fixed.........that would be great..............but I'm sure nothing can be done until.................

 

 

Message 5 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list


@mr_lincoln wrote:

sheila@ebay  or anyone else who has seen this issue ...

 

I used to be able to use the "Float" feature to have threads at the top of a list for quick access ... now when I Float a thread to the top it will NOT open ... so I have to scroll and scroll and scroll to find the darn thing to open it ... but after scrolling through several pages I realize I have better things to do with my time ...

 

Screenshot (3225).png

 

 

 


Hi @mr_lincoln and @dhbookds! I've made sure this is on sheila@ebay's doc of platform issues. Thank you for the call outs and for the screen shot.

Velvet,
eBay
Message 6 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list


velvet@ebay wrote:

@mr_lincoln wrote:

sheila@ebay  or anyone else who has seen this issue ...

 

I used to be able to use the "Float" feature to have threads at the top of a list for quick access ... now when I Float a thread to the top it will NOT open ... so I have to scroll and scroll and scroll to find the darn thing to open it ... but after scrolling through several pages I realize I have better things to do with my time ...

 

Screenshot (3225).png

 

 

 


Hi @mr_lincoln and @dhbookds! I've made sure this is on sheila@ebay's doc of platform issues. Thank you for the call outs and for the screen shot.


You are more than welcome velvet@ebay  ....

Regards,
Mr. Lincoln - Community Mentor
Message 7 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

sheila@ebay
eBay Staff (Alumni)

@mr_lincoln and @dhbookds this is on my radar now. I don't check the returns board often but, in general, if I'm tagged, I'll see the post. 

Sheila
Community Manager
eBay
Message 8 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list


sheila@ebay wrote:

@mr_lincoln and @dhbookds this is on my radar now. I don't check the returns board often but, in general, if I'm tagged, I'll see the post. 


Glad to hear it is on your radar.............but this has nothing to do with returns.......

Message 9 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list


sheila@ebay wrote:

@mr_lincoln and @dhbookds this is on my radar now. I don't check the returns board often but, in general, if I'm tagged, I'll see the post. 


sheila@ebay, velvet@ebay , @dhbookds 

 

The issue is not limited to the Returns board ... the same issue occurs on the following boards: Selling, Shipping, Returns, Payments, etc.

 

Mr. L

Regards,
Mr. Lincoln - Community Mentor
Message 10 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

sheila@ebay 

@mr_lincoln 

 

I note this was fixed...........at least the thread I've had pinned for 5 months is now accessible........  Thanks......

 

Frankly, I'd sure like to see the jump to problem fixed also.......

Message 11 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list


@dhbookds wrote:

sheila@ebay 

@mr_lincoln 

 

I note this was fixed...........at least the thread I've had pinned for 5 months is now accessible........  Thanks......

 

Frankly, I'd sure like to see the jump to problem fixed also.......


Though I'm glad that this issue is finally resolved, the patch was released yesterday, 5 months is too long. 

 

The jump to issue you're referring to won't be fixed for another month, at least. It's not ideal and this is my number one P1 issue, but to no avail.

Sheila
Community Manager
eBay
Message 12 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

The jump to issue you're referring to won't be fixed for another month, at least. It's not ideal and this is my number one P1 issue, but to no avail.

 

sheila@ebayI don't/will never understand the "no avail".........  Ebay must have some  kind of leverage over people/companies they hire....                               

Message 13 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

@dhbookds I know. I wish I had a better update to provide.

Sheila
Community Manager
eBay
Message 14 of 15
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Re: Can't open ANY threads that I "Float to the top" of my list

Wow, this morning I looked at the Selling forum and my floated thread was still dead (all dead links), as reported some months back.

 

shipscript_0-1638658378087.png

 

I just now looked and it is fixed!  All of the "This widget could not be displayed" messages are gone, and the links are back!

 

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 15 of 15
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