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message that item removed or not available

I am posting here on the Seller Board because this issue disturbs me as a seller. I don't know if it's my computer, browser, whatever but I CONSTANTLY get a message that an item has been removed or not available when I try to click on the listing....and maybe buy it. Sometimes if I refresh many times the listing will finally come up. This happened this evening and I was stubborn enough to keep at it, but if this is actually widespread I wonder how many orders we are losing?

Message 1 of 8
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7 REPLIES 7

Re: message that item removed or not available

you mean when you click to open the listing?  Not when clicking on "buy it now"?

Message 2 of 8
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Re: message that item removed or not available

Sounds more like a browser issue. Try clearing cache and cookies. 

Message 3 of 8
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Re: message that item removed or not available

Yes, All these relentless glitches are killing every seller over and over again.
"It's not you, it's us."
"We look everywhere......"
"This item is currently out of stock."
......

Looks like eBay doesn't have a clue how that happen?
They're simply persistently rolling out their supposed visionary innovations, continuously dismantling a once-prosperous platform.

 

-

Message 4 of 8
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Re: message that item removed or not available

I had this happen a few months ago, it was not every time but close to it.

 

Deleting my eBay cookies eliminated the issue entirely and it has not happened again.

 

It has been reported here and there but not in large numbers so I do not think it is that widespread. If it is in fact related to corrupted cookies it would not affect people who clear their cookies on a regular basis.

 

 

Paranoia strikes deep
Into your life it will creep
Message 5 of 8
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Re: message that item removed or not available

No, This is not cookie related.
However, blaming everything on the browser and cookies is a convenient way to dodge accountability.
I cleared my cookies hundred times, it still happen frequently and same issues on various browsers.

Message 6 of 8
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Re: message that item removed or not available

Clear your browser history and cache.

Message 7 of 8
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Re: message that item removed or not available

Been there, tried that. It's not cookie, histories related at all.

 

So, you think millions and millions of buyers out there in the market will have to keep clearing their cookies, cache, and histories every day just to smoothly shop on eBay?

You might want to think it twice.

Switch to a different platform for shopping would be a much better solution.

Message 8 of 8
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