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how can i find my buyer's email address now?

Where are they hiding the email addresses of my buyers now?  They used to just be there.  Thanks, Tam

Message 1 of 53
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52 REPLIES 52

Re: how can i find my buyer's email address now?

Yes It Is A Total Joke I Sell PDFs  IF!!! My Buyers Send Me Their Email in a message I Can Send Their Item If They Dont I Have To Cancel Their Order I Have Had More Cancellations Than Sales In The Past Few Months 

 

Message 46 of 53
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Re: how can i find my buyer's email address now?

Same here, now that Paypal is gone I can't fine the buyers email address anymore, anyone figure it out yet?

Message 47 of 53
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Re: how can i find my buyer's email address now?

I think it's impossible now. The two tricks that I knew (either generating a packing slip or replying to a Paypal payment email) have both been either upgraded or deprecated to remove email addresses entirely.

Message 48 of 53
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Re: how can i find my buyer's email address now?

You can access buyers email from the sold item, but sadly only for 2 weeks post sale now

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I have been imported from Australia and this is my posting ID
Message 49 of 53
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Re: how can i find my buyer's email address now?

On one account I do not have the: 'Print postage labels or invoices' option.

It appears to have been replaced with: Print packing slip and more.

Very frustrating!

Message 50 of 53
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Re: how can i find my buyer's email address now?

go to selling -> Orders -> Choose wherever your order is eg Awaiting Shipment or Paid and Shipped -> Actions tab archive your order ( you can move it back to sold order ) -> goto Archive and you can find buyer's email address.

Message 51 of 53
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Re: how can i find my buyer's email address now?

Zombie thread. 

Message 52 of 53
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Re: how can i find my buyer's email address now?

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 53 of 53
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