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free listings decrease on their own

What is causing my 250 Free listings to decrease on their own?

it use to not do this, and i had hundreds of items listed that renewed on their own, and my free listings did not decrease. 

so what setting do i need to change to keep this from happening.

Message 1 of 14
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13 REPLIES 13

Re: free listings decrease on their own

You have 1,900+ active listings. Each time one renews it uses up a free insertion.

 

You should really invest in an eBay store as that amount of listings will cost you a bundle to carry each month.

Message 2 of 14
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Re: free listings decrease on their own

I had noticed it was doing this earlier this week but it has corrected since then. it was counting the items that were relisting after their 30 days ran. 

Message 3 of 14
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Re: free listings decrease on their own

You have over 1900 listings, why don't you have a store? Those 250 should be the least of your worries considering how much you are paying in listing fees compared to store cost. 

Rollover listings count against the 250 free listings, so maybe that is where the short fall is coming from. 

Message 4 of 14
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Re: free listings decrease on their own


@youn2240 wrote:

I had noticed it was doing this earlier this week but it has corrected since then. it was counting the items that were relisting after their 30 days ran. 


This is exactly how it works.  Every month, new listings plus those that are relisting on their own after 30 days count against your free 250.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 5 of 14
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Re: free listings decrease on their own

I'm not sure about that because it was counting the relists against the free insertions but then it corrected and is not counting the relists against the free insertions anymore and the count is correct again. idk how anything works though I just take the picture and put it in a box and don't question anything else haha. 

Message 6 of 14
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Re: free listings decrease on their own

How long have you had this number of items listed?

Message 7 of 14
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Re: free listings decrease on their own

@youn2240  and @2020dbz 

 

the other responders are correct. You are charged an insertion fee (or it counts toward your monthly free listings) when you first list your item, and again each time it renews in the following months. Fixed price listings renew every month, on the same day of the month, until they are sold or you end them. You may not have realized it, but that's how it works, and it's how it has always worked.

 

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Message 8 of 14
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Re: free listings decrease on their own

Hi @2020dbz . Can you check your payment transactions to see if you have been traditionally charged insertion fees for listings over the 250 free?

 

https://www.ebay.com/mes/transactionlist?sh=true

 

Please come back and let us know what you find.

Message 9 of 14
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Re: free listings decrease on their own


@2020dbz wrote:

 

so what setting do i need to change to keep this from happening.


If you find this setting, please let me know so I can possibly get some of my store fees refunded for the last 15 years or so I've paid them.

Message 10 of 14
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Re: free listings decrease on their own

Original poster opened a store subscription today, so perhaps they checked their payment transactions as I suggested and found they were paying insertion fees all along?

 

@2020dbz - care to post an update?

Message 11 of 14
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Re: free listings decrease on their own

 idk how anything works though 

 

IMHO if you are going to continue to sell here it would behoove you to learn how EVERTHING works on eBay. 

Message 12 of 14
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Re: free listings decrease on their own

I'm having the same issue. I've been using ebay for 5 years now. Over time i managed to get mine up to over 700 listings. There was months that i barely listed anything and the only free listings it took were ones that ended. That said unsold so i relisted them. Now all the sudden my free listings drop like crazy. Without listing or relisting anything. So why all the sudden the change ? Only thing i can think is that it was a glitch and they finally caught it. Otherwise i don't know why for 5 years it didn't do this and now does. 

Message 13 of 14
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Re: free listings decrease on their own

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

Message 14 of 14
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