feedback

[foundgoodbuy]

I had a couple sales cancelled by the buyer. I can only leave Positive feedback. I don't have any other options. How do I fix this? Thanks

[aproudparent2010 · Accepted solution]

Sellers can only leave positive feedback for buyers, it's been this way for a very long time.

[soh.maryl]

To the best of my knowledge, a buyer cannot cancel.

Only the seller can cancel.  

So how did your buyer cancel the sale? 

[tsme35]

You can't fix, just don't leave feed back for them. Ebay doesn't allow negative positive feedback

[powell-collectibles]

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@soh.maryl wrote:

To the best of my knowledge, a buyer cannot cancel.

Only the seller can cancel.  

So how did your buyer cancel the sale? 

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Come on – you know that the buyer can’t cancel. Please be nice.

[youn2240]

This is where you're going to want to use all caps in the positive review. That's what all the sellers have agreed on means it's actually a negative so we can warn each other about these bad customers. I'd say something like "GREAT BUYER A--------------------- *TAKE HEED IT'S A- NOT A+"

[bonjourami]

"Come on – you know that the buyer can’t cancel. Please be nice."

Ditto.

[powell-collectibles]

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@bonjourami wrote:

"Come on – you know that the buyer can’t cancel. Please be nice."

Ditto.

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Thanks for the support.  The main purpose of these boards should be to help people, not make them feel small for making a mistake or asking a reasonable question.  It really is nasty how people coming for help are belittled.  Some will ignore this behavior, some tolerate it, some endorse it.  

[inhawaii]

Nothing to fix.

Sellers can not leave negative feedback for buyers, only positive.

As others have suggested, leave no feedback and carry on.

[ten_o_nine]

Fix what?  insulting the buyer? It's already fixed, and that's why you can't.

[susanb1872]

Don't forget to add them to your Blocked Buyer List.

[bonjourami]

"Thanks for the support.  The main purpose of these boards should be to help people, not make them feel small for making a mistake or asking a reasonable question.  It really is nasty how people coming for help are belittled.  Some will ignore this behavior, some tolerate it, some endorse it. "

As you well know, I would never offer you 'support'. The purpose of the boards is also to be nice to other posters, not belittle them every chance you get. Its gotten very old . 

[foundgoodbuy]

Not sure. They cancel their bids. 

[powell-collectibles]

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@bonjourami wrote:

"Thanks for the support.  The main purpose of these boards should be to help people, not make them feel small for making a mistake or asking a reasonable question.  It really is nasty how people coming for help are belittled.  Some will ignore this behavior, some tolerate it, some endorse it. "

As you well know, I would never offer you 'support'. The purpose of the boards is also to be nice to other posters, not belittle them every chance you get. Its gotten very old . 

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Despite the narrative, there is an easy history to review.  I call someone out for being mean, and that’s not okay to some.  Understood.  I certainly don’t do it “every chance” I get - the numbers don’t come close to supporting the narrative.

[slati_2013]

Why would you want to leave a negative feedback because a buyer canceled an order? We all change our minds. I have cancelled too after rereading a listing and finding it was not what I wanted or there were problems with the description in the listing. That does not merit a negative. This is exactly why eBay does not allow sellers to leave feedback.