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eBay new policy to always side with Buyer, even if they know claims are blatantly fraudulent

Here is a warning to Sellers with No Return Polcies - No matter how blantly inaccurate claims of a Buyer's, eBay has decided in a new policy to always side with the Buyer.  I sold a hat It was a John Deere hat, new with tags with the tag stating it was an officailly licensed John Deere product.  Three times in the lisitng I stated that the hat was manufactured by Port & Authority.    When buyer received the hat, they claimed it was not "as described" as it was not manufactured by John Deere.  They weny on to claim that I had spent the time to buy John Deere patches and buy an embroidery sewing maching to make the hat (and I guess make all the tags).  I called eBay and they told me yes he was being 100% dishonest in his claims.  However, they stated they changed their policy and no matter how dishonest and disrespectful a Buyer  is, they have decided to side with the Buyer all the time.  To me, this makes no sense with it is so obvious that he is not an honest person.  So, I am not sure what the value of a "No Return" policy if Buyers can just make up reasons for return.  I assume buyer thought he has taken me to the cleaners and when he found he only got a good deal, this was not enough.  Sad.

Message 1 of 19
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18 REPLIES 18

Re: eBay new policy to always side with Buyer, even if they know claims are blatantly fraudulent

A customer once claimed that the Dole candy he bought from me was ("not as described") not authentic. We're talking about candy that i sell hundreds of and Dole sell Millions of in its original factory package. 

 

What can i say. I got busted. 

 

I secretly opened my own 10,000 square foot candy factory where i employ 72 workers.  I process and package the counterfeit candy, then ship it out to unsuspecting ebay customers around the world.  😉

Lido Shuffle - Boz Scaggs
Message 16 of 19
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Re: eBay new policy to always side with Buyer, even if they know claims are blatantly fraudulent

If the buyer won't return the item why will eBay make you refund them?

Message 17 of 19
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Re: eBay new policy to always side with Buyer, even if they know claims are blatantly fraudulent


@inhawaii wrote:

A customer once claimed that the Dole candy he bought from me was ("not as described") not authentic. We're talking about candy that i sell hundreds of and Dole sell Millions of in its original factory package. 

 

What can i say. I got busted. 

 

I secretly opened my own 10,000 square foot candy factory where i employ 72 workers.  I process and package the counterfeit candy, then ship it out to unsuspecting ebay customers around the world.  😉


With that small subsidiary that creates and sews John Deere patches onto mart hats.


Hell is empty. And all the devils are here.
Message 18 of 19
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Re: eBay new policy to always side with Buyer, even if they know claims are blatantly fraudulent

Hello Everyone,

 

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

Thanks for understanding!

Message 19 of 19
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