Selling

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How does a PAYPAL claim differ from an eBay claim in their Resolution Center?

I just had a buyer file a claim with Paypal 3 weeks after the item had been tracked & delivered. She is claiming "Not as described" and wanting a 1/2 of purchase price including shipping as a refund. I do not know how PP handles these type of claims ...

Paypal email change and payment problem

Yesterday we had a hack of our primary email (a gmail) address, password and all security information was changed and we can no longer access it at all. Google was no help, unfortunately, and suggested we create a new email. I immediately changed our...

Why did EBAY take me a tax

HI I sold a small computer for 250$ + 15$ shipping. Item location is outside united state . it is in JORDAN and the buyer address is in PA 19020 US I surprised ebay discounted me 15$ tax . why did ebay take tax from outside US sellers . i am not resi...

Good thru cancellation

I received a message today that my 400 plus books listed as being listed without cancellation were removed leaving me only 69 to sell. What is this all about and has this happened to others?

Ebay Gift Cards

If I have 2 Ebay Gift Cards. One has an amount to pay part of my purchase. Then I put a second Ebay gift card # in (a new one). It has a larger amount of money. This new card will pay for the entire purchase. Then a notice comes up in red: Cannot use...

What eBay giveth eBay taketh again...

Just noticed, when I listed items in the auction format that the little box for 8 x free relisting was gone. I would understand if this would have been some promo only for this month, but today is still the last day of that month and it worked yester...

why is my paypal fee 4% Reading about fees and want to know more

so I think everything else is under control. But I don't really have an understand for the paypal fees still thanks!

Resolved! eBay Starter Store

What is the consensus on the new eBay starter Store?I am a regular seller here who was doing vey well until April, when sales just tanked. I used to get lots of extra free listings promotions, now nothing. I am above standard with no issues, no SNAD,...

Resolved! Line item canceling

It has been AGES since I had to do one and I can't remember how I did it. Buyer has bought over 100 cards in the last 3 days with another 40 or so more to go out Monday; wife and hubby got excited and were both buying at the same time and accidentall...

Would you ever tell a buyer you were sick/injured as a reason to delay a shipment?

I'm not suggesting you'd do this if it weren't true, I just wondered if you guys out there would or have told a buyer you were sick/injured when they bought and you couldn't ship it out right away. When I broke my elbow last year I had help packing a...

Am I missing something?

Last month a buyer from England won one of my auctions for $450. Even though it had its original 50 year old shipping box and inserts I strengthened those and double boxed the whole thing, wrote Side Up with arrows and added Fragile stickers to the p...

Fraudulent or Misleading Information in a Listing

I am an avid antique collector that has been buying and selling antiques since the early 1960s and I have noticed that some sellers use misleading or false language in their descriptions. For example, several sellers have called Czech Bohemian crysta...

Buyer can't submit an offer when best offer is availablle

I have a buyer trying to make an offer on one of my items and after reviewing the offer the only option is to buy it now or add to cart. He thought this was not correct. He said he should be able to submit offer. Does anyone know what the issue could...

Has anyone else had a seller's order hijacked by apparent hacker?

As a long time seller on ebay with a perfect rating, a buyer recently purchased an item and shortly after, a message came thru asking for it to be sent to another name and address. I responded to the true buyer 'the name and address was updated as th...

Do free vehicle listings renew?

I have a very niche, expensive vehicle I've been trying to sell for awhile (and coming very close). I used up my 6 free vehicle listings, and assumed that would renew with my shop listing, but they haven't in over a year. Is this a one time thing?