03-27-2021 01:32 AM
So I sell many products on different ebay accounts and all of them are up to date on fees and have outstanding performance. This account I made was for toys. Before anyone says they tell you the reason they banned the account... this is the message I have received. Which is unclear and very vague. Also I have called them several times to try to resolve the issue they stated "we can not disclose that information".
Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community.
This means the following:
- You can’t buy or sell on eBay any longer. Any other accounts that you own or that are associated with this account have also been suspended.
- Outstanding selling fees are due immediately, and any amounts that you haven’t previously disputed will be charged to the payment method we have on file.
The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can’t be appealed.
If you have any concerns or questions regarding this matter, select Help & Contact at the top of most eBay pages.
We removed the following listings:
Thanks,
eBay
Any advise?
03-27-2021 02:45 PM
@party.vibesentertainment wrote:
If you have any concerns or questions regarding this matter, select Help & Contact at the top of most eBay pages.
Any advise?
Any advice? Yes. I would contact ebay.
03-27-2021 02:49 PM
@party.vibesentertainment wrote:
We removed the following listings:
Are we talking about listings being removed or banning of accounts?
03-27-2021 02:49 PM
That would do it...Bingo!
03-27-2021 02:56 PM - edited 03-27-2021 02:58 PM
BINGO
You have listed items that eBay has issues with that is the problem
your eBay career appears to be over
03-27-2021 03:17 PM
Both and I have contacted ebay they aren't giving me the reason
03-27-2021 03:18 PM - edited 03-27-2021 03:20 PM
@party.vibesentertainment wrote:But if the fee was paid what is the issue?
The issue is apparently that you and your partner allowed that account to be delinquent long enough for it to be suspended.
I cannot speak for eBay, but I would assume they are not terribly interested in retaining sellers who cannot be trusted to keep their accounts in good standing.
Here is what the eBay user agreement says:
"You must have a payment method on file when selling through our Services and pay all fees and applicable taxes associated with our Services by the payment due date. If your payment method fails or your account is past due, we may collect amounts owed by charging other payment methods on file with us (and) suspend or limit Services"
I see nothing in the user agreement that says "If we are eventually able to collect past due fees from a suspended account, we will remove the suspension and pretend that nothing happened and welcome you back with open arms".
03-27-2021 03:31 PM
Do/did your other accounts have a lot of negatives? Just on this one, you have 8. That’s a lot in relation to total feedback.
03-27-2021 04:55 PM
@party.vibesentertainment wrote:But if the fee was paid what is the issue?
That you were involved with a deadbeat and may be again.........and that you may catch the disease and walk off without paying also.
You can try to contact ebay for business on facebook and see if you can get someone to champion you for reinstatement...that has sometimes worked....... Read the rules there about posting......
03-27-2021
09:44 PM
- last edited on
03-28-2021
08:22 AM
by
kh-stanley1
UPDATE: I have spoken to eBay again today stating the only problem I could find was my partners fees that he has successfully paid. They have reinstated the account that was suspended regarding the fees. They stated that was not the problem. Word for word "california-supply_co is suspended because there is a violation with the ebay community and it has nothing to do with the money you owe with eBay." I have also noticed that 35 of my passwords have been compromised on google which would lead to all of my accounts. Now I am unsure if this is fraud but I am beginning to think so.
03-27-2021 09:45 PM
Apparently that was not the issue please read update
03-27-2021 09:47 PM
This account is 98%
Another account is 97%
Next account is 100%
Last account is 98.6%
03-27-2021 09:49 PM
Also during covid I had no control of postal service slacking on their job and some customers complaint weren't accurate. I called ebay to have them removed and they told me to call back another time for it and when I did they said it was too late they couldn't do anything.
03-27-2021 09:49 PM
Please check update
03-27-2021 09:50 PM
Please check updated post
03-27-2021 09:50 PM
That wasn't it please check the updated convo