03-22-2019 12:51 AM
Hi guys....
I have a buyer in Australia who wants to buy my item but I have her country blocked and I don't know how to unblock it. I keep searching around my account settings and can't find where I enable it. Can anyone help me out? thanks.
03-22-2019 12:57 AM - edited 03-22-2019 12:58 AM
Try going to revise your listing and go under your shipping section. You can choose the price for certain countries (international). Australia is listed there. Just make sure you have that country checked and list the appropriate shipping service and price. The buyer should be able to buy it then.
03-22-2019 01:02 AM
You can exempt just a single buyer.
Under Site Preferences, Buyer Requirements, click on edit
On thenext page second line from the top their is a link to an exemption list, add the user name there. It should exempt them from all blocks including location.
Not sure what is will do for shipping, probably you will need to send an invoice otherwise they may not be able to pay.
Or you can revise the listing and add Australia as a destination with the appropriate shipping amount.
03-22-2019 01:16 AM
Ok I tried what you said so wish me luck. If it doesn't work I'm going to have to make the dreaded call to ebay. Worse than a root canal!!! gah!
03-22-2019 01:55 AM
03-22-2019 02:21 AM
It's a clothing item that is sold out. It's not expensive so I am not worried. I tried updating the listing to accept her country but she's still having trouble.
03-22-2019 02:24 AM
I sell internationally as much as I can.
What on earth is the point of selling on a global sales platform and NOT doing do?
03-22-2019 05:29 AM
If you offer international sales, Why would you exempt Australia ? My best buyers are from Australia, they have delivery conformation. After the big rate hike in shipping I lost many of buyers.
03-22-2019 08:08 AM
@extrememobility wrote:
May i ask why this buyer has to your item and cannot get it in Australia? Shipping overseas is risky! tracking gets lost and you have no way of verifying the item was delivered. i don`t like seeing people getting scammed that`s why i ask?
My best overseas buyers are in Australia. Why would you NOT ship there?
03-22-2019 08:15 AM
@bigoljim47 wrote:If you offer international sales, Why would you exempt Australia ? My best buyers are from Australia, they have delivery conformation. After the big rate hike in shipping I lost many of buyers.
I was wondering the same thing . I've also sold a few things to Australia and the transactions went very smooth . Tulips
03-22-2019 08:22 AM
03-22-2019 08:22 AM
03-22-2019 11:35 AM
Never had a problem with Australians either.
03-22-2019 11:39 AM
03-22-2019 11:44 AM
-Go to your My eBay page and click the Account tab.
-Next is a list and find Site Preferences and click that.
-Next, find Shipping preferences and over on the right is either Show or Edit, click that.
-Next go down the list and find Exclude areas you ship to - I think again its Edit over on the right.
-The next screen is where you turn ON and Off different regions of the world or specific countries in a region ... find the region that has Australia and make sure that country is turned on.
Now, go back to the item for sale and Revise or Edit it and turn ON International shipping in the shipping section below Domestic. You will need to select the shipping method as well ...
Hope that helps ...