Selling
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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

payment problem

have 2 items that were sold at auction that show as being paid and they were not. The buyers want to pay but cannot because they are marked as paid. Ebay even charged me the fees for them. Please help

User avatar by Adventurer
  • 133 Views
  • 8 replies
  • 0 helpful

Sellers Customer Service Decline

Recently the eBay customer support has drastically declined in my experience. The US based phone number is no longer in use. I know this was once for people who paid extra, however I have used it for years with no issues. Someone shared the number in...

Buyers need to chill about shipping delays...

So everything I mailed on Dec 11 is stuck at sort plants all over the USA. But most of the items mailed on the 20th have been delivered or are out for delivery today... go figure. I just received a package from a seller in Canada that I was able to f...

User avatar by Rockstar
  • 2423 Views
  • 21 replies
  • 10 helpful

Any way to find objective data on promoted listing fees?

While I find it annoying, I definitely have utilized promoted listing fees. I typically haven't minded paying <10%, but now - anecdotally - the suggested rates are going above 15% for me regularly. Is there a way to track this trend more than the few...

Sellers Account address not allowing PO Box

I encountered multiple problems when setting up a Seller's account address, Ebay doesn't let you put in a When the Post Office box number is only a physical address as recognized by the USPS. Problem is that if you live in the mountains, for example,...

User avatar by Explorer
  • 741 Views
  • 4 replies
  • 0 helpful

Best Match vs. Lowest Price 2.0

Continuation of previous discussion (posted this afternoon and discussion was suddenly closed?)........ In relation to other similar sellers problem, my item IS the cheapest currently available with shipping yet it does NOT show up anywhere under 'lo...

Buyer says she didn't receive a refund but Ebay shows a deduction from my acct - what to do?

A buyer purchased the same item from me twice, and asked twice for me to cancel the order because she didn't want to pay shipping fees (I offered local pickup but she didn't select that option). Ebay messages to me say that the item was cancelled twi...

Missing unsold listings

I have been an email lister for at least 18 years. Suddenly this year, I had a concussion and wasn't able to sell on Ebay. I have completely recovered and today went on Ebay to relist my items. They were all gone, except for one. I was heartsick. Thi...

Selling

hello . I shipped an item on 12/26/2023 to America from Jordan. It was received by the USPS carrier, but it is still stuck at the international services center. How can I inquire? Can you help me in this regard?

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