Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Downgraded store from Anchor to Premium on May 1st. Substantial drop in sales as of May 1st.

Can anyone confirm the relationship between store subscription level vs. visibility and traffic/sales? We've had an Anchor Store subscription for 8 or 9 years and decided to downgrade to Premium as of May 1st.Since then we've seen a substantial drop ...

Non-promoted listings link disappears

I normally promote all my listings. However recently I've noticed that eBay has removed the link that shows all my listings that are not promoted. This is something I had used regularly since promoted listing started. My only take away from this is e...

'Buy it Now' Button is Not Active

After my first order, I received negative feedback and after that, when I tried to list the product, it asked me to enter the price as an auction. How can I activate the 'buy it now' button again? I just want to sell it with the 'buy it now' button. ...

Resolved! What to do when ebay does nothing to stop fraud.

Buyer recieved the item. Tracking and his emails prove it. Then he told ebay they didn't. So ebay sent him his money back. He won't return the item. Many back and forth with ebay but no resolution for months. They admitted he received it and got his ...

ebay promoted listing ad fee is not refunded when you accept cancellation

Hello everyone,Some buyer bought item from my shop, paid for it and the same day he asked for cancel. However if I cancel it, ebay wants me to pay promoted listing ad fee. Is it possible somehow to get it credited? As the transaction wasn't made (req...

Listing descriptions go bonkers when checking with preview

I have had several of my listing descriptions jumble all the information from what I originally wrote; juxtaposing terms and generally making a mess that is unreadable. I have tried erasing all the text and starting over, I have deleted the HTML code...

Fine vs Fashion Jewelry "Policy Violations"

This is more of a rant than question. This month I've had ebay ending a few listings because of "Your listing didn't follow our Jewelry policy. Fine jewelry and fashion jewelry must be listed in the correct category."There is someone at ebay who clea...

eBay removed my listing saying it’s counterfeit I don’t sell counterfeit items at all

I have been selling on eBay for 3 years now and they have taken some items down saying it was counterfeit I get my items from a government auction that by law can’t even sell me counterfeit items eBay can’t even help me when I talked to them I told t...

MC011 We restricted your account

Hi guys. Please advise how to properly protect your account. In general, my account is 1.5 years old. Sold in the categories MP3 players, guitar pedals, audio equipment. the cost of sold lots varied from $60 to $300. About two months ago I decided to...

Why did I get denied to be a permitted seller?

I'm a registered business that sells all kinds of vaping products and I don't know the reason to why I got denied the application. There's lots of businesses on here selling all sorts of vaping products so why can't my business?

ssn and ein

Hi, I am selling auto parts and I have put my SSN number above personal information, in the beginning my sell is very great but after that I have done $21,000 sells now sells has stopped almost, So I have just formed my LLC and I have got EIN number ...

Customer Base for Local Pickup

Is there a way to find out an idea of how many people shop on EBay that live in my area? I I searched current listings, there are a couple, could not find any items sold locally in the categorys I will be listing in (Wheels and Tires) However w e are...

How long does Ebay hide your items. I sold one item in the past week and I'm very good seller.

Yes, how long are they going to hold me hostage in no sales limbo?

Buyer Asked to Put A Trace on Delivered Package

Hi, I'm a seller and I shipped an item to a buyer and it was marked as delivered by USPS. The product says it's shipped USPS on the listing, so the buyer knew it would come via USPS. A few days after it was marked delivered on the tracking, the buyer...

Resolved! New Form for Listing

What ever happened to the old form for listing? It covered every possible situation for sellers.The new setup is useless! I can't format my descriptions so that they are centered on thepage, not left justified, unless I really want to learn HTML. Why...