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Forum Posts

Can I block a bidder from contacting me?

Buyer purchased a card. Claimed they didn't get it. I refunded them. Buyer has continued to contact me every day since I refunded to tell me they didn't get the card. I have responded and said you were already refunded etc., I have blocked the buyer ...

Error in eBay Messaging

It's just past 7:30 EST and this error in eBay Messaging just started ... I had a message from I believe a potential buyer, clicked it to open and this error is what I got. I also tried to open another message I received earlier in the day ... same e...

How to contact Management

I am a seller on here and would like to know if there is a way to contact eBay Management. I have called the support number and they gave me a number that says to enter the extention and then hangs up. Thanks!

User avatar by Not applicable
  • 3857 Views
  • 13 replies
  • 1 helpful

How to suggest a new idea

I sell quite a lot of books. I would like to propose an idea to eBay about a variation listing. It would be beneficial for book sellers to make a listing for one author and offer multiple titles. Title would be the variation and the buyer would choos...

Best date and time to end auctions?

What day and time is best for auctions to end, and why?The answer probably depends on what you sell, as well as how you think. (I sell mostly small computer components.)I currently end my auctions shortly after 7 PM, U.S. Pacific Time, on Wednesday. ...

Resolved! Listing not showing in search results

Hi, I'm a new seller on eBay and I'm having problems with the listings, on Friday i listed the first domain name, but Sunday it still didn't show in search results so i decided to delete it and start over, and made a new listing wich still isn't show...

How to receive message notification from eBay in return process?

Wwhen a buyer opens return request, before issuing pre-paid return label, seller and buyer can communicate in the return thread. Currently I have to manually click into the return to check if buyer has sent new messages there. How can I configure my ...

How to handle this buyer request..

I recently just started selling again . Now I have sold an item and the buyer messaged me that the part doesn't fit (it's for 2004 trucks and up_. He's not saying that I listed it wrong but is this is what he said: My truck must of been a left over f...

User avatar by Thrill-Seeker
  • 930 Views
  • 17 replies
  • 0 helpful

How do I change my automatic answers to my personal FAQ?

When a buyer clicks on ask seller a question you have the option to have some choices already there for them to choose from. I set up a few a while back. But now when I try to find WHERE to change them I cannot find WHERE to go in my account to chang...

Resolved! Is an autographed paperback worth a percentage more than non-autographed?

I have an autographed copy of a Pamela Caldwell (1992) paperback "Stormswept Caress" listed and was wondering if I should lower price a bit. I have not seen any for sale and actually am not sure how much value is placed on an autograph (if any). Am I...

Delayed Listing Procedure

Hi I am a new seller on ebay. I started listing my products in the Ist week of June 2017! Now July 2017 is about to end. I have not been able to list my products for more then 10 products since then. ebay in India have a verification policy... to all...

REQUESTING COMPENSATION AFTER 14 DAYS

I received an e-mail from a buyer today stating that the globe to the lamp she bought from me was broken and that it was because of my poor packaging. She received this lamp from me on June 5, 2017 and states that she just opened it. How do I know wh...

User avatar by Adventurer
  • 418 Views
  • 5 replies
  • 0 helpful

Returns time limit

Is there a time limit if a buyer wants a refund for an item they claim is defective? Can they wait over 30 days from purchase to request money back?

User avatar by Adventurer
  • 458 Views
  • 13 replies
  • 0 helpful
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