Selling

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Resolved! Automatically Send Offers - does it take markdown sales into account?

Hoping somebody that uses "automatically send offers" can definitively answer this question. When a seller enables that setting on seller initiated offers, what happens if the seller puts the item on sale next week? A - Will eBay auto-send offers dur...

eBay “Authenticators”

Anyone else been having problems with Sneakers being “Unverified”? Has picked up this last month, some of the authenticators have no clue how to tell real vs fake, I’ve had 10+ orders saying “unverified”, all items I sell are authentic, and a lot of ...

A new change in refund policy.

I sell many items that are large/bulky/heavy and shipping rates can vary from $40-$100 depending on where they go. In the past for example if I sell one of these items for $100 plus the $100 shipping cost and the buyer misused returns to avoid paying...

eBay Authentication is horrible

I tried to sell my Supreme clothing (2x) both of which were purchased directly from Supreme website. Never worn. I took dozens of pictures, then carefully folded and placed in large bag for extra protection during shipping. Both times, the Authentica...

Buyer deliberately destroyed my item and is demanding a refund. eBay live chat seem to not care.

In 2018 I bought a brand new mirrorless camera for around £1,000. I've kept it in a leather case and have taken very good care of it. It only had minor wear in a corner that is hardly noticeable. I decided to sell it as I wanted to upgraded to a newe...

Buyer has bought 10 items for over $900 and has NOT paid after a week, so the orders are cancelled..

The questions are.1) does the buyer get any negative points, or penalties, from eBay?2) does the seller who has waited a week get any compensation, rewards, or credits from eBay?3) The items can NOT be sold to the 2nd high bidder, as eBay does not pr...

Bluetooth thermal printer recommendations for Amazon Prime day?

I figured now's a good time to buy a bluetooth thermal label printer, and I would appreciate recommendations.I want something that prints directly off the eBay app, without having to save the label and print from another app.So many of the Amazon rev...

Buyer Remorse? Buyer taking months to respond to emails about a return.

I do not know if this is something anyone has experienced or possibly a new scam coming about. But I wanted to seek some advice on what has been happening in my store. On June 9th I had a package delivered to a customer. And naturally, after a couple...

I accepted a buyer's offer, why is my listing still active?

I accepted an offer this morning for an item I had listed, a 1 of 1 (i.e. not multiple items) and when I accepted the offer, it did not give me the ability to send an invoice, I do not see it in my "Sold, Awaiting Payment section" and it still shows ...

Ebay listings not allowing images. only video

Why when creating or revising a listing, upload videos are appearing but not upload or drag photos?

Ahh, eBay's crack engagement team is at it again.

So I just got this message from eBay the eBay International shipping program informing me that they were henceforth going to ignore my wishes and start shipping to my excluded shipping locations unless I opted out. OK, whatever, policies change. What...

Screenshot 2024-10-09 at 08-20-50 eBay excluded shipping locations.png

Arbitration

What is the procedure for filing for arbitration in a seller /buyer issue?

About "authentication" by Stoll & Co

Dear Friends I sold on eBay Expensive (12K) Cartier Watch all original and in perfect working condition and just came back in exact perfect condition as it was sent to "authenticators" and came back tagged as "Minor SNAD". Several attempts to find ou...

Sales Dropped to ZERO out of no where....

Just wondering if anyone else has had their sales completely shut off before.... It's been 7 days without a single sale... My impressions, traffic, ect...is all down 50-75% out of no where. I've been slowly building the store up since Sept. In Nov- D...

Does anyone thank buyers for positive feedback (not buggimg for feedback)

Just curious if anyone uses the "followup* option for feedback to Thankpeople for positive feedback I'm not talking about fishing for feedback Just Sending a simple Thank You via the follow up option Would this be another " don't poke the bear" situa...