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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

SNAD question.

When someone files a SNAD against you, does ebay consider the other 10, 20 or 100 other customers who bought one and had no problem? If you sell 1687 of an item and only 1 person complains that it's not as described, doesn't that pretty much say that...

User avatar by Superstar
  • 318 Views
  • 12 replies
  • 1 helpful

FEEDBACK RATING EASY FIX

Easy way to fix the eBay FEEDBACK RATING debacle. Every eBay user should have a GRAPH /CHART that follows them. EVERYTHING they do gets recorded on the chart. It’s completely transparent but is non-identifiable. This mean other people can only see th...

Scamming buyer spent the gift card I sold them and now wants a refund saying the card was used

I sold a $25 xbox giftcard to a buyer. When I shipped it out, the pin that is necesarry to redeem the card with was still hidden by the scratch off window. Minutes after the card was delivered, the buyer messaged me explaining that when he tried to r...

The changes here are irritating (not viewing a sold listing anymore)

So I've read we can't see the solds anymore, but I haven't experienced this first hand. So I search for "solds" on tokens I have (I need to identify them and my eyesight isn't good enough to read the small print, even with a loupe). I'm hoping someon...

Resolved! Google search and white picture background ...

I heard today that the only way an eBay item will show up in Google search is if it has a white picture background ... this from an eBay Seller's blog ... anyone know if this is true or not?

Free returns, watchers increased. Buyer returns, watchers decreased.

I experimented a little and did see a marked difference. In fact, when I went back to buyer paid returns, I lost several watchers. Not sure what to make of it. Either eBay gives favoritism to the listings with free returns, or buyers are more interes...

User avatar by Not applicable
  • 514 Views
  • 16 replies
  • 3 helpful

Resolved! Are AVG Users getting notice of REDIRECTOR -BKG Trojan Virus From this site?

Twice 2night I logged out of this account and tried logging into my buying account and got a message from AVG that they aborted my log in because www.ebay.com was Infected with JS:REDIRECTOR-BKG {TRJ}?? Any other AVG users getting this message?

Hey , I need some help with return policy options

So I saw some guide videos about creating ur return polcies.The thing is the dude in the video had options like : Return will be given as : Return accepted. I have domestic and international returns. How do I add my these optins to my policy? Thank i...

Buyer doesn’t need to show proof?

I sold a brand new phone after 2 weeks. Had a protective case on it the whole time, no scratches. Even my selling pictures showed this.Close to a month after selling it the buyer says it’s got scratches and opens a case about.He gets his money back, ...

User avatar by Adventurer
  • 467 Views
  • 22 replies
  • 3 helpful

How soon does feedback left for others show up?

Two questions, but background first: Today I received a neutral feedback, "returned did not work" (no punctuation). First, it was not returned. It was purchased on April 14, delivered April 19, and I never heard anything until today, June 12, when I ...

Best Offer

It used to be that when selling a Best Offer had to be less that a certain percentage of a BIN.Since eBay has redone its A-Z help I can't find out what that percentage is.Would some please point me to the correct policy. Or did eBay do away with that...

User avatar by Guide
  • 239 Views
  • 7 replies
  • 0 helpful
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