Selling

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Well, This is Annoying

I noticed this today, when I went to refund a shipping cost. Had to go back into the listing to see what the charge was. Noticed it was wrong. Went to revise the listing. Then I find out I can't revise shipping on the listing. What an aggravation. Wh...

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Is this a good thing? We’re simplifying order cancellations

Hi ten_o_nine,We're reaching out to let you know that today, we're launching an update that will simplify the order cancellation process for both sellers and buyers.What's newBuyers now have the option to request an order cancellation using the Cance...

Resolved! Is it Okay to contact a seller about something I'm selling?

So I sell USED empty 35mm film cartridges from my work that people on Ebay reload with new film and sell. I've only been selling these 15 days and I was thinking it might be a good idea reach out to the other sellers on Ebay who will need empty film ...

Why are these blocked bidders trying OVER AND OVER to bid?

I hadn't looked at my blocked buyer activity log in a long time. It's sad because it's mostly Russian and Ukranian buyers who I miss very much, as they used to always bid my auctions way up high, pay immediately, and give me zero trouble. But I don't...

Resolved! Unwarranted negative feedback

Unhappy with Ebay policy that lets Ebay buyers get away with leaving unwarranted negative feedback and getting away with it. I advertised a model car body and decals for sale and buyer "imagined" he was buying the whole kit. My add clearly stated it ...

Ebay feedback removal dept.

Are they at home eating Taco Bell Grandes and watching cartoons in their pajamas? Do they click on your request and then CLICK " DENIED" Do they not want to even read it ? They get paid anyways I guess. A buyer left feedback because they ordered by m...

Some GREAT news about Buyer Transaction Cancellation REQUESTS

Ebay just released this policy change. It is a good one for sellers. It really helps things both with the Cancellation process and Feedback that may result from this. https://www.ebay.com/help/policies/selling-policies/seller-performance-policy/servi...

"Seller Protection"

Hello eBay Community, I have been a seller on eBay for the past 17 years, and can honestly say that overall my level of satisfaction in doing business has been very positive. This is a message that I wanted to share with all of you regarding the poli...

The AI support Reponses are TERRIBLE

Everyone notice the email response have become more and more illogical, as if the person on the other end didn't even read your message? It's because they are training AI to response to your emails, even dispute cases. Suggestion, for get their email...

How to improve sales conversion rate?

Hi, guys I wanna ask for help. Recent day my shop sale's volume item rarely, it almost be zero. I try to optimize my item listing, creating many new listings, and every one of them is created accurately, but it is still effortless. (｡•́︿•̀｡) I have n...

Resolved! Buyer has requested to cancel their purchase

A buyer sent me a $50 offer for an item, which I accepted. Then I got confirmation that it was paid for. They paid $50 for the item and $1.29 for shipping. I then purchased the ground advantage which costs me $4 + change. Now the buyer says he does n...

This is in regard to the new cancellation rules.

I ship the same day if the buyer pays. I try to minimize the time a buyer has to wait for their item to arrive. I'm curious how this cancellation issue will affect those sellers who have already shipped an item when the buyer wants to cancel. I would...

Resolved! How to set up variations

Do I need to have an e bay store to set up a listing with variations, ie. size, color, price?

Selling

I have popular items that has been on here for sale for over 3 months without anybody even looking at them.

Ad Rate Input Field Glitchy When Making New Listing

I usually select standard ad rate of 5%; if I do less than that my views go way down; today something has changed with the input field on the screen; seems to be defaulting to the suggested higher ad rate, when I go back and review the posted listing...