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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Appeal WIN for the Selling team vs Buyer "switcharoo" fraudsters

I see a lot of negative posts about sellers not having any luck with Ebay's appeals system. I had a rather positive experience and feel quite vindicated (so I thought I'd share to boost the holiday spirit)! I had a buyer file a return, claiming that ...

Resolved! Two Users Sending to the same address?

Hey guys, I am a first time seller, long time buyer, and had a weird series of events regarding a phone I just sold. It sold for $70ish, and I then got a message from user-A (who I supposed to be the buyer since they thanked me for the item) asking i...

So this is how PayPal deals with your concerns?

In an email received from PayPal support is this: "To add additional comments, reply to this email." And further down in the message is this: "Please do not reply to this email. This mailbox is not monitored and you will not receive a response." Ok, ...

Is ebay eliminating preowned, nwot, dead stock or used Items on their site??

Since I sell 99% new withot tag items, NWOT, I am wondering if ebay is slowly phasing out those types of items from their site, including things like art, antiques and collectables, items that don't have SKU's or UPC's? I am getting a lot of conflict...

How to find a seller

I only have the sellers name on Ebay. There should be a way to plug in a sellers name to see the merchandise they have.

Offer accepted issue

Buyer made offer I accepted then messages me an hour later to decline it once I already accepted it! I let him know I accepted it already what would he like me to do and he wants me to take another $200 off the price! Doesn’t seem fair!

Big Shout Out To eBay.....................Thank you for my recent Sales!

Big Shout Out To eBay.....................Thank you for my recent Sales! The Christmas Holidays in particular is the time to reflect on what we should be grateful for in our lives; I am grateful for my recent sales on eBay. (This account is not the a...

Responding to Customers on Christmas / Other Holidays

I've been asked by a lot of family recently that knows I work super closely with eBay as a job if I'm obligated to respond to customers on big holidays like Christmas, Easter, etc. The simple answer I usually give them is that unlike any day of the y...

Resolved! Got "Suspicious Buyer" message from eBay. How do I cancel the order?

This is the second time attempting to sell an Apple iPhone 5s. Anyways, the buyer pays and a day later I'm contacted by eBay that the buyer was "suspicious" and is no longer a registered user. I haven't shipped the phone yet. My question is, how do I...

Is eBay short on memory? No...

As an excuse for disappearing content, we often see comments that eBay is running out of memory space and needs to delete stuff. Recently, a seller posited that eBay was dropping photos and content to make room for third party ads and eBay content. e...

Back Up Your Data - Ransomware Warning

So I'm going to share a story from my professional life about a ransomware (virus) attack. I work for a multi-billion dollar company in their legal department. A week ago someone in one of our departments received an email with a .docx attachment fro...

Why is Ebay preventing me from selling my products, when others are already selling the same?

I'm trying to sell video game based fan art shadow boxes I made like this: https://www.ebay.com/usr/popsicart?_trksid=p2047675.l2559And many more are selling the same things in Ebay. But when I try to do it, they prevented me from doing so and told m...

Package currently on a site seeing trip across America

I find this rather amusing. I'm in California and I ordered a pair of shoes from a seller located in New Jersey. Fed-Ex tracking shows that the shoes first went to Minnesota. Then Iowa. Then onto Nebraska. Then Colorado. And Arizona. And now the pack...

Stopped receiving saved searchers???

For some reason I haven't been receiving saved searchers for the last couple of days. Anybody else has this problem? Another glitch, just in the right time for Christmas?

Resolved! Need help with not getting scammed.

Hello, 10 hours ago I saw a notification that my virtual code item sold (fortnite counterattack skin), I talked to the buyer asking when my money will become available etc... he told me after he confirms he got the item then asked for his code, since...