Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Giving Credit where Credit is Due - Shipping Cost Adjustment by eBay

I believe in giving credit where credit is due and in this case the APV system has caught a package where shipping was overpaid and a refund is ensuing. This has actually happened a few times before but this is the first I have posted about it. While...

Which Seller Level Qualifies For....

Would someone please remind me, again, which seller level(s) qualifies for any Commercial Rate postage discounts through eBay? And do those discounts apply to all or only certain classes of shipping? Thanks!

Should I have an eBay store? Is it worth the cost to me?

Hi all, I have a small business on eBay, I am wondering if having a starter store will be of any benefit to me worth the cost ($7.95/mo). Will that cost be absorbed by any final value fee discounts? Are there any final value fee discounts with a star...

Drop down menu selects product type automatically

Hello, I have four different "models" of an item I am selling. The models are selected by the customer based on a product they already have. Is there a way to create a drop-down list of the existing products, and have eBay automatically pull up the c...

The length of the description has exceeded the maximum limit

Has anyone else been getting this message while attempting to list items? The length of the description has exceeded the maximum limit Some of my descriptions are a bit wordy, but I've never encountered this before. Also, I can't find anywhere that t...

Feedback page irritations

Why oh why won't they give us the option to "not see this again" on transactions we know were cancelled or don't wish to give pos FB for and allow us to removes them from our FB page? It's also annoying that they are no longer in transaction date ord...

Invoice fees

I payed for my invoice fee but I’m not going to be selling on eBay anymore . Do you know if I’ll be charged again next month .

Extend the auction by three minutes when a bid is placed with in the last 3 minutes. Seller Plus

Everyone after dealing with a European counterpart of Ebay for awhile, it seems such a great idea for the seller. It really does promote the auction enviroment and will get rid of all the snipers. I have placed my highest bid before at the end and th...

You have 2 questions to answer - where?

I have one listing with a You have 2 questions to answer flag. But in my eBay message there are no open questions, and not a single question about that item. Are the question hidden elsewhere? Is that common? Is that a bug? How can I clear that? The ...

Ebay algorithms and new store subscriptions

Not sure if this is happening to a lot of people but we did notice this. We ended our store subscription last October for 30 days. On November 1st we bought the lowest priced store subscription, from November 8th until January 8th we had unbelievable...

Can't Find My old Listing When I Search For It

Hello, why can't my product (item：https://www.ebay.com/itm/332833599884) be searched through the search bar of eBay USA station? I searched with the full title. This product has been published for several months. I have tried to search with different...

Resolved! Shipping prices

When I made my listing, I selected the shipping as “$amount to $amount depending on buyers location”. eBay charged the person who bought my item $8.45 for USPS Priority Mail. When I went to USPS, (with just the item, they would put it in a box etc). ...

Too many Unauthorized claims?

I mentioned previously that my buyer unauthorized claims have been climbing to a pretty high amount. So far I haven't lost any money on them (I think.. I just trust the Paypal email saying nothing has been taken out of my account). I don't check on t...

As a seller, how do I cancel an order believed to be made by a hacked account??

I had 3 purchases made within a few minutes of each other, of the same item and by the same buyer. These were digital game codes that I send via eBay messages to my buyers. As I've been burned a few times by hackers, I scrutinize the buyer details cl...

disappointing outcome

I've been working on my profit/loss report for taxes. Just got my 1099 from Amazon. I was hoping I increased my sales there enough to offset the decline here on ebay. I did sell a lot more but the fees ate up most of the increase, and in the end I di...