Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Help

So me and my sister were gifted echo spots at work we both have Google home so we decided to sell them we didn't need them well now three weeks later onone of the buyers said that he contacted amazon and the item was reported stolen like how it was g...

eBay do give an OOS defect for refunding, and will refuse to remove it

I've been told countless times here to not worry about refunding and getting an out of stock defect even though I've had that happen to me before. I had an order that wasn't delivered because of the Canada Post strike and decided to refund the buyer ...

Plan on closing my store - What should I expect?

I am wondering if I will still get free listing opportunities ( 500 free listings just expired) once I close my store. Also, will anything change as far as my seller page? Will I still be able to use promoted listings? Any heads up on what I am facin...

refund for nondelivery - my experience as a BUYER

After the horror stories of ebay siding with buyers I thought I had a clear case. I checked tracking on an order at the time it was due to be delivered. No acceptance scan or any scans at all. I opened a case and was told to wait several days. Then t...

Handling time would be nice to know and displayed on listings ...

I am sitting here scratching my head ... purchased an item Tues the 18th and the listing states Expedited Shipping but Delivery estimate of the 27th ... its Friday night, end of day 3 since the order was placed and no shipment (or at least no trackin...

Negative feedback

Recently received negative feedback on a item that buyer claimed was fake?? Number one this item is only made,by original manufacture and has never been reproduction.It is getting ridiculous that buyers can go in and just leave negative feedback and ...

USPS running slow, buyer demandnigh refund, options?

So I sold and item , shipped on the 17th via 3 day Priority, it still hasnt arrived, and tracking doesnt say it will be there by tomorrow, only that it arrived at their distribution center 12/22. Buyer is demanding refund because he says it isnt ther...

Resolved! Buyer wants to negotiate after bid and payment

I sold an item in a bid and clearly stated in the posting that I will ship it timely but cannot guarantee delivery by Christmas since it doesn't actually depend on me. The buyer paid and then contacted me to say that my P&P was too high anyway and I ...

Tracking stuck on "Pre-Shipment"

Well then, this is a new one for me. I am reaching out to my fellow sellers in the hopes someone can give me some clarity. Several packages from Dec. 17th that were dropped off at USPS have shown no signs of updates since then. Each package, as is th...

Resolved! Item for sale not showing up when I search for it?

Dears, Good day,I can not find my product " translation services" My company: "Honest Translation"Please, Advice! Happy new year 2019! Yours,Samah Abdelfattah

Resolved! Unpaid item assistant 32 days

So I tried to turn on the automated unpaid item assistant after 2 non payers happened in short sequence and guess what. My default is 32 days. Thirty. two. days. I feel inspired to make a meme out of it. I went to edit conditions and guess what! None...

Low end, Middle, and High end Merchandise-----The benefits of having a Mixture!

Low end, Middle, and High end Merchandise-----The benefits of having a Mixture! Last year my average selling price was $35-40, I turned my nose up at selling anything below this amount. As I watched other sellers I found their average price was $12-$...

Manage ended listings page no longer showing views?

Hello, I noticed today the manage ended listings page is no longer showing the Views column. Even when I go into the customize views page the Views column doesn't show. This is a different issue than the views column showing 0. The column is gone com...

Do you think a Blocked Buyer should contact the seller who blocked them?

Suppose there was a buyer who felt that they had a great relationship with their seller, having bought from them before. They could not come up with a reason as to why they would be blocked but they were. Of course this does not mean there wasn't one...

New active selling page

Now it becomes clear why they suddenly foisted this on us. I now have green boxes showing up on my listings on that page with THEIR "recommended price" and of course, NO way of getting rid of that. I don't WANT to "match my competitor's price" TYVM.