Selling

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item shipped on time by USPS to US buyer , but the tracking shows the buyer Never received it

I'm located in the U.S. (Kokomo, IN), and I sold a hat on April 6 to a buyer in Doral, FL. I ship all items the same day and the tracking shows on April 7th it departed the Indianapolis USPS Regional Facility and arrived at the Opa Locka, FL Distribu...

Fraudulent Buyer

Just helping out my fellow sellers. I had to deal with another fraudulent buyer this week that ebay turned their obtuse heads to. In this case, the buyer bought the card, received it, left positive feedback and then made a claim to return the item we...

Ebay APP not working on cell phones for adult only items

It seems that there is a problem with the Ebay App and the adult only section. On the APP the "Verification Page" is being dropped and buyers cannot view adult items. This has been going on since May 10, 2020 and CSRs have gotten no feedback from Tec...

Promoted Listings - How do you choose?

I just realized that I've been using more than my $30 per quarter TRS credit for Promoted Listings. Whoops! I was paying WAYY more than I realized in ad fees! So I've gone through my listings and changed my percentages some. My question is - which it...

Buyer is trying to scam me, what should I do?

I sold a grey supreme t shirt about a week ago. The buyer had no feedback, however, they paid instantly, and as a good seller I always will give the benefit of the doubt, as we all started somewhere. The item was delivered, and the buyer is now askin...

all of my views disappeared?

I have over a hundred listings.Many of them had views of 50 or more.Almost all of them had some views.Today I just looked and every single one is at zero views.Even the ones that have watchers are showing 0 views.Whats going on?Would appreciate anyon...

making an offer to a potential buyer

I mainly sell trading cards, I use variations to create drop-down menus of common cards, and I give deep discounts for multiple card purchases. I recently had a potential customer message me if I would do X amount of cards for $X amount of dollars. T...

Views Not Showing On Auction!

So, Just today, like half an a hour ago (6:30 PM Est/ 5.14.2020), My viewer count on my auctions had suddenly disappeared? I already have bids and watchers, but all of a sudden the views just disappeared? Although it isn't a super big deal to me, I s...

Problem with shipping to Puerto Rico after sale

I sold a bike on ebay and had the shipping set at $75. Someone from Puerto Rico bought the bike and UPS wants to charge me over $500 as it seems they treat it as international. Do i just refund him and take the negative feedback?

Stolen Bike Update

Hello to the community at large. I hope everyone is doing well during this time with this pandemic . My sincere condolences goes out to all the families because of all the love ones that were lost and to the many who are under going treatment because...

Invoices and Unpaid Item Assistant

I sold a few items to a buyer on May 12. Today I sent them an invoice with revised shipping. Sending the invoice triggered a change: on the Orders page the date sold changed from May 12 to May 14. Question for those that have experienced this:I use t...

Resolved! Buyer wants refund after leaving feedback

Hi everyone, I had an old watch that I recently sold. The battery had been dead for years (clearly stated in the description) and since I couldn't turn it on to check it's functions, I sold it as-is (also clearly listed in the description). I even em...

Resolved! Item shipped via Global shipping was delivered, but buyer claimed never received item

Hi everyone, I shipped an item via Global shipping. Yesterday May 13, I received an email confirming that the item had been delivered. Today May 14 I receive a notification from ebay that they refunded the buyer because I wasn't able to prove that it...

Drop Shipping

I am drop shipping on eBay. How is the best way to list more than an item or two in an hour? When I chose an item to list, I copy and paste images and description etc. But I often feel that the title and description need to be worked with to improve ...

Refunds not working

A buyer returned an item ebay sent me a message to refund the buyer as usual.I am trying to process the refund through the message as I always do so I can get my fees back,and its not working. Is anyone else having this problem?I tried calling ebay b...