Selling

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Buyer uncertain about making purchase - wants seller resassurance

Ever get a message from someone who wants you to convince them that it's OK for them to buy your item? I got something up that alley this morning. He's a new coin collector, likes a coin in my shop, but is questioning exactly "what this coin is". For...

What happened to releasing funds after items have been delivered? Info not updating on my page?

Getting answers from eBay is impossible! Two of my items have been delivered but my funds have not been releaseed through eBay, what gives?

Ebay selling from Multiple locations versus duplicate listings

I have some listings that are shipping out of Massachusetts area from my drop shipper.I find that almost all of my sales are coming from areas around that location.I have started stocking inventory and I would like to sell out of my home state in Gle...

How long does it take for ebay to click their mouse?

I had a customer file a item received damaged claim. Handle broken off of a coffe mug. She sent me pictures. I offered her a refund or a replacement. She choose a refund. I bet she was going to just super glue the handle back on. But anyways. I gave ...

DISABLE automatic payments on multiple purchases

Is there anyway it could be left up to the sellers if they take automatic payments? I sell inexpensive comic trading cards and sometimes buyers want to purchase 10 or 20. If I can give them a discount on postage that would be nice. Really think this ...

Buyers Cancelling Purchase after seeing Duties/Import taxes

Hi All- I've had two cancellations this week from international buyers once they see what the import charges are through using GSP. Its usually "I didn't lnow the conversion and duties would be so high". Isn't this information available prior to purc...

how do I make a correction to an invoice that the shipping was wrong?

I changed the shipping to a lesser amount, because purchased two items that could be shipped together for a lesser amount. Than when I went to send him the invoice, I accidently sent the wrong invoice to him. I wasnt sure how to correct that error, s...

Resolved! How can I increase my delivery time to PR ONLY?

How can I increase my delivery time to PR ONLY, is there an option for creating a time delivery table as we have shipping rate tables?

Not able to contact customer service

I am a small time seller on ebay ( ebay user name mertsatic4u) with fees averaging $10/mth. My sells have not increased and fees for the last 3 mths were $194. I have cancelled my items for sale until I can find a solution to this problem. Does anyon...

relisting fees

I have over 9,000 free fixed listings to use. Just tried to relist over 40 items and it shows I will be charged $9.25 what is going on? Now I know I'm in the transfer phase to MP, but I also have issues with that. on July 21st I copied this informati...

Did I get scammed?

Alright so I sold an S20 Ultra for 1k on ebay last week and waited until I got the money in my PayPal account and everything to ship it, which I did. I required the signature as well. As far as it looks my PayPal account does have the money but it's ...

Promoted Listings Lite

Did you know about this one? I just learned that as of last month, they wrote some new laws concerning promotional listings. Even if you have your PL(Promoted Listing) set at 1%, if you sell more than 1 of that item, they will deduct the trending rat...

Resolved! Unpaid item case and 1 month to pay?

"This unpaid item case is now openThis case will automatically close if the buyer pays. Otherwise, please come back between Aug 18, 2020 and Sep 17, 2020 to close it and receive a final value fee credit. You can also turn on the Unpaid Item Assistant...

fee -SR# 1-275870140406

Regarding Invoice Fees, Credits, and Invoices SR # 1-275870140406. Product tax:I am a regular and satisfied user of your site until recently. I recently started selling, I thought your site was fair and honest and works for the benefit of the custome...

Selling an Electronic Version of a Booklet

I have an overseas buyer that would like me to scan a booklet and then sell him a electronic version? Is this permissible? If so, how do I list it and then how do I ship/send it to the buyer?