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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

No return policy + False NAD claim, Then returned opened

As the title says:1. I sold an unopened Apple Pencil 2nd Generation, with no return policy.2. Buyer realized they wanted an Apple Pencil 1st Generation instead. They submit a false not-as-described claim.3. Based on forum advice, I accepted the retur...

Help, I thought I sold for one price and the buyer bought it for another price. How do I cancel this

I must have screwed this up, my item "sold" for 200, when I aseked 1,200.00. I cant get a hold of anyone to help me rectify this.

I did my account an business account by accidentally how can I change it back?? (:

hey , I did my account an business account by accidentally how can I change it back?? (:

Buyer address vs Ship-to address in the CSV order export file - Is there any use of buyer address?

I use another shipping application to handle orders. The ebay sales orders are exported in CSV file. I see there are 2 sets of fields:Buyers addressShip-to address So I understand the Ship-To address in the CSV file is a confirmed customer's shipping...

Constant glitches on listing pages with drop down item specific boxes. .

One glitch I constantly see is the age or date of the item. The drop down boxes often stop at the year 1900 so if my item is from 1885 there is no date for that and eBay won't allow me to type in 1885. Also, there are constant drop down boxes that tr...

Seller's be aware

Look like eBay is cutting out the middleman.

Ebay items no longer being promoted (help needed)

Hi, recently my items have stopped being promoted by ebay and I don't know why. I went from 1 million promoted impressions to near 0. views also fell from 1000s to zero aswell. did anyone else ever have this issue and is there anyway to fix this? my ...

making an offer vs bidding

I had an item listed for 20.00 and decided to let a person have it for 15.00 after they put in an offer. Instead of just paying for it they then put in an bid of 15.00. In the meanwhile I now have a watcher - I don't know if they intend to bid on it ...

Account suspended for unknown reason

I have been using a personal account for years, and recently opened a business account to try selling. The day after posting a few items I received a message that the account has been permanently suspended but gave no reason other than "because of ac...

Resolved! two auctions won and then the buyers become unregistered, what's up with that?

Twice in one week, I have had 2 different new users win an auction or Buy It Now and the become an unregistered user. Is there a site-wide troll problem? There used to be an option to not allow a user with less than 5 or 10 feedback to bid on an auti...

Descriptions not posting

The description portions of my listings are not showing up. There's simply a blank space. I've had trouble with descriptions not saving in drafts and solved it by deleting history and such. My last two postings looked fine in the preview, but the des...

Customer refusing delivery

Sold watch listed as No Refunds. Buyer demanding refund and threatening to refuse delivery, due to their remorse. Fulfilled my responsibility of sending to Authenticator, authenticator did their thing, and shipped to buyer. What are the possible outc...

Resolved! Is this usually how it goes when a buyer tells you to pack something well so it doesn't break?

I was skeptical shipping something to a buyer who put a buyer note about a car dash part saying Please pack it well so it doesn't crack. We are replacing a part here that is super brittle. Red flag to me. Plus he has been an Ebayer a while and even l...

Listing a new item, and then cannot find it when I do a search

This is a little in the weeds, but wondering if anyone else has experienced this. I listed about 10 airline menus today. When I go to "search" and type in "airline menus" I find two of them. The others are no where to be found. Strangely, most of the...