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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! How to handle dishonest buyer?

I auctioned a personal laptop (MacBook) and to speed up the posting used a ‘Sell One Like This’ button off of a similar listing. I included pictures and wrote a description about the specs and year model of the laptop. Buyer wins auction, pays, recei...

Old "Global Shipping" vs new "International Shipping"

With the old Ebay "Global Shipping Program", when shipping the package to ebay's global shipping center in Kentucky, there would also be a second line in address label giving a Reference number. That number would end in the country the item was going...

Resolved! Anybody else not seeing the cost of promotion on your listing creation pages?

Okay I was a good community member, did a search to see if my question has already been addressed. I found the one saying that promoted ad rates are now being charged on shipping and taxes in addition to the item's price (that BLOWS!), and I read all...

Messaging Down?

Anyone else not able to access eBay Messaging?

What information is provided to buyer in the offer process

I'm a newbie seller and trying to figure out the scam. Scenario 1, buyer sends offer for exact amount in buy it now listing. I accept and buyer never pays eBay, never asks me to go outside eBay. Scenario 2, buyer makes offer almost twice the the pric...

Resolved! What good is a 24hr offer period on an auction item if a lowball bid can override it?

I posted an auction item with a $15 starting price. The same day, I received an email from E-Bay with an offer for $50 that was good for 24 hours. Yet with current policy, someone else placed a $15 bid on the item 8 hours later, which cancelled the $...

Low Volume Sellers Not Valued

I've used eBay since the beginning. Over 20 years. I don't sell for a living, only to clean out things from my house. I've been sick for the past year so only now feel well enough to start cleaning out some things. Last time I did sell, over a year a...

Seller Question.

Just a light-hearted post.Hopefully it puts a smile on someone's face like it did mine.I know as sellers we deal with this all the time. Item title: "NEW!"Item specifics: "New: A brand-new, unused, unopened, undamaged item (including handmade items)....

Buyer wants to return after accepting item and both of us leaving positive feedback.

Hello All, I have never posted on this board before, so I hope I do it right. First the buyer made an offer on this item and then purchased it at full price. I messaged the buyer to see if they wanted both items I had or if they just wanted one. The ...

Ebay does not protect sellers! I'm leaving ebay after 15 years.

This is more of a vent and a caution to those who wish to sell on ebay.After 15 years of 100% positive feedback I got my first negative score today. The short of it is: Buyer potentially damaged some collectable toys I shipped them then turned around...

Buyers ability to leave feedback for a canceled sale...Why is this possible?

I recently had a buyer ask to cancel a sale they made in error. I complied and the buyer later left me negative feedback. I reached out to the buyer and they said they left it in error and would "try" to retract it. Well, of course they made no effor...

Resolved! Feedback from a problem buyer

I am a long time Ebay seller (since 2006). I currently have maintained a 100% Feedback score for years....until today. Because this isn't something I've dealt with is there anything else I can do to get it removed?What happened:Buyer purchased a pair...

Resolved! Tax filing. Sales totals do not match

OK, here it is again. Time to be thinking about taxes. I have a poser. Why do these #'s not match?Sellers Hub--- Review your sales (# shown at the top) and the amount shown whendoing a "report" of the Financial overview (# shown at the bottom) do not...

Resolved! Accepted buyer's offer and now buyer has questions before completing purchase

I don't know if this is a scam or not, so I'm reaching out to see if it has happened to anyone else and if so, what you did to resolve it. The circumstance has happened twice now in the past 12 hours for two of the items I'm selling. Two separate buy...