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Credit Card Chargeback after "Authenticity Guarantee"? (specifically, an unscrupulous buyer)

I currently have a few New With Tags and receipt Chanel Bags. These will be sold for $4k+. I love the authenticity guarantee, however is there anything to protect the seller from a CC Chargeback? I did ask ebay for business this exact question, and h...

Anyone else getting error messages while attempting to ship UPS?

Every time I try to buy a shipping for ups I get a error message, if I ship for more with USPS or FEDEX it works.. I'm baffled .... any thoughts?

“Periodic Performance review”

Dear eBay Community Members,My eBay account is under a “periodic performance review” since 30 December 2022. I had made my first sale on 27 October and schedule my payouts on monthly basis.My First Payout was schedule to receive me on 03 January but ...

change email

I'm trying to remove an old email address; when I put in my current email address I get a message saying that it is already used. It is, BY ME!! I won't be able to answer responses to the defunct email address, and keep going in circles with Ebay hel...

is anyone having issues with buy shipping

im getting error messages about package size

Why did eBay get rid of Promoted listings?

Starting several days ago, the feature "Promoted listings" which appeared at the bottom of the "Create listing" tool on the Seller Hub is no longer there. The feature "Volume pricing" which gives a discount when more than one item is purchased is sti...

My listing with NO INTERNATIONAL SHIPPING sold internationally

Hello all. I had a listing with flat rate US shipping. No international. Well my listing just ended and now Im expected to send the item to Sweden. How did this happen? I'm expected to eat all the additional shipping costs now?Please help.

My promoted listings promotions have disappeared. Is this temporary?

My promoted listings promotions have disappeared. Is this temporary? The last few days have not should the options to promote my listings for position. Is this a temporary glitch?

Buyer Threatening Negative Feedback For Refund

I listed a rare brand of wallet that was in rough shape. It was clearly shown in many pictures and stated in the description to have holes, loose threads, and was being sold as is. The buyer got the item today, was messaged me saying "Hello, Item rec...

return request when the Ebay notice says you're not obligated to accept a return.

This is a first. I got a return request for an item that was bought back on April 8 and delivered back in April. The reason they used was "ordered by mistake". The long and short of it is the buyer is trying to send the dolls to Russian and the rules...

ebay steals

If you ship out to people and they are happy, eBay will steal your money if they wont it! They lost money on banks so they will come for yours like they stole mine.

Did EBay change the "four days to pay before cancelling order" rule?

I accepted an offer for an item on 5/30/23 and still today, (6/3/23), five days later; the option to "cancel and relist because buyer hasn't paid" is not coming up.

Customer feedback

Hi there,What does the feedback of “N/A” mean please? I have always received 100% feedback and I’m not too sure what this means?? Many thanks

Ebay International Shipping... is the option to exclude certain countries gone?

I created a new listing and noticed that since being enrolled in EIS, I don't see an option anymore to choose excluded international locations. Now if I choose "other" shipping options for international shipping, the option is there. Does Ebay not al...

eBay Customer Service never being Professional

Recently a buyer purchased a doll from me and the doll was shipped by eBay International standard shipping program. Upon receiving the package, the buyer informed me that the shipping box had her address and order information on it. However, upon ope...