Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Buyer asks to return item but has it for sale on ebay , is this allowed on ebay ???????

Buyer purchases size 7 gold band , 2 days after receiving item buyer asks to return item states doesn't fit . Here comes the strange part , i looked at the buyers page on ebay and the first item for sale is the ring she/ he wants to return to me( exa...

Resolved! Why is EBay literally STEALING From Its Customers?

I have two issues and I know people have posted before that they do not get final value fee adjustments when they have given the buyer partial refunds, but this is STEALING outright. You should be charged a final value fee on the "final total" of the...

Managed Payments and the Ability to Invoice Buyer for additional charge

I do not get requests like this too often, but we do not currently have our listings set up for mutiple shipping methods and prices, as we offer free shipping on everything with Priority Mail. I used to check off Priority Mail express for additional ...

Resolved! Cancel a sale for non payment. How long to wait and are fees still charged?

I recently sold a guitar on here and have been unable to contact the buyer. I sent an invoice and Ebay has sent their notices as well. I am not incapable of waiting over the weekend or even a few days for payment. Just for future reference how long m...

Sellers that auto-decline best offers that are only 6% below Buy It Now price are SO ANNOYING!

Yes . . . this is one of my Pet Peeves! It is SO ANNOYING when a seller has a Best Offer option, then they auto-decline offer that are only 6% below the Buy It Now (BIN) Price. I can't be the only buyer that is frustrated with this. eBay needs to fix...

Why is my bank account being charged to refund buyers who pay then instantly cancel an order?

How is it logical to charge sellers for someone else's instant buying regret? It should simply reverse their payment, not take already deposited money away from my bank account.

Customers who don't take advantage of combined shipping.

I'm seeking some opinions. I sold a widget today. $6 S&H for the first one. $3 S&H for each additional. Buyer bought one, then a few minutes later bought another one. For years whenever a customer would do that I would always give them the a combined...

Ebay refunding buyer and told them not to return item

Hello, I sold a vintage set of drums here to a buyer out of state. Ebay has been holding the funds (about $850) so I haven't actually received money yet. After some time the buyer claimed that the items are broken. We've gone back and forth on repair...

Is anyone having trouble accessing their messages?

I have a potential buyer who has sent me their zip code so I can calculate shipping costs. BUT...I get this message when trying to open his message: The question you are trying to answer is either invalid or older than 90 days. You cannot respond to ...

Ebay Taking Down listing for Counterfeit lego BUT IT'S NOT LISTED LEGO!

I have 2 Imex sets listed. It is NOT a LEGO brand. It is a block company that makes their own sets. NO WHERE do I have even inferred that it is close to Lego. It is totally separate. Ebay keeps taking it down for counterfeit Lego set. What?! So now w...

Selling fees

This issue requires attention, about the seller register name location, my buyer address are from my home state Fl. USA, it’s so happen the account he used to make payment are registered in foreign countries . So eBay charges me 1.64% international t...

Sales, new ebay role out and others

Why when ebay rolls out one of their projects, does it affect stores and sales? And here are a few other changes that aren't needed. 1. The new roll out is just adding an extra step, instead of just going to the description it takes you to a pop up w...

Ebay is a absolute Mess

I am a top rated seller with 100% feedback with close to 500 items in my store. I can not even ask for someone from customer service to call me back. That option is now gone for me. I sent a buyer an item 2 days ago and today they opened an item not ...

eBay Inc. (EBAY) Presents at Morgan Stanley Technology, Media & Telecom Conference (Transcript)

I know businesses are in business to make money, but some of this seems in poor taste. Tell me how wrong I am. Jamie Iannone - CEO and Steve Priest - CFO from ebay were on a conference call with Lauren Schenk from Morgan Stanley.Quotes from Jamie Ian...

Why do I have to captcha verify myself when clicking on an ebay store?

This is weird, never ran into it until today. I clicked on a random seller's store link and hit the captcha page. What's causing this? I thought you didn't even have to be logged in to view someone's store.