Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Combining multiple orders.

Can someone list the proper steps to combine items, send a new invoice that will show a discount and adjusted shipping costs? Also need to know what to do with the original (4) listings.

Ebay International Shipping Program

I dont ship internationally usually. Some of my international buyers use their own 3rd party shipper if they buy my stuff. It bothers the hell out of me that ebay automatically enrolled me in this new program instead of letting me decide. I dont trus...

Trouble uploading video to listing

I've been in a chat with a customer service rep for over 30 minutes right now, but I decided I'd try here as well. The video I'm trying to upload keeps getting rejected, the message just states the following with no further info: "Your video wasn't p...

How/Why??? My item had/has a bid, but moved to the "unsold" page after auction ended.

Hello to all,How is it possible for my BattleZone Bible to have had a bid for several days, but then wind up in the unsold section at auction's end? Is this a computer glitch? My first thought was that the winning bidder had decided to cancel their b...

selling

how do i send offers to buyers?

Resolved! Refunds

I refunded a buyer for the sale, but now need to refund an additional amount for the tax. How can I do that?

ebay down?

can't get into anything....anyone else?

eBay cheapskates

I listed an 8" Long diamond bracelet with three agate stones for $99.95 that did not sell. This is one reason why I more often than not sell valuables at a local estate auction. The other one is that USPS shipping has gotten pretty expensive. Here's ...

Malicious user use multiple ebay accounts to harm sellers accounts

Hi guys, There is a malicious user use multiple ebay accounts to harm sellers accounts, He place orders and after a while he request to cancel (order by mistake) or give bad feedback , he did this with me a lot of times and when i add their username ...

Ebay message from someone claiming to be from Wells Fargo wanting to discuss different platforms.

Hi Edward,I hope this email finds you well. My name is Craig Smyth and I’m on the internet research team at Wells Fargo. I am currently researching trading card marketplaces to learn more about the competitive differentiation between the eCommerce pl...

Resolved! Fake bidder keeps changing their identity and immediately deletes their account

I have a situation where I keep having a person create a new account with varying names and IDs. They then bid on my vinyl records and are the highest bidder. After the auction they immediately delete their account. I continue to add them to my "bloc...

Local Pickup listing feature is a fail!!!

This is getting extremely frustrating to be honest. I have several items listed for Local Pickup and I get 2-3 orders a day that I HAVE TO cancel because they are from all over the country. I reached out to eBay and their advice was to add LOCAL PICK...

Certified By Brand (watches, jewelry, handbags)

Thoughts on this new program? Does it hurt the small seller or will it not have much of an impact? Will it help the small seller by bringing more buyers to the platform looking for authentic product in these categories? https://pages.ebay.com/certifi...

Seeking obscure(?) knowledge - Voltron

I just went through a mixed box of items. Discovered I had several uncut sheets of 1986 OPC Voltron tattoos. I cannot find any information on them. Nothing with eBay nor Google searches. Only find a wax wrapper for the 1984 series. ANY info would be ...

The 'search' tool is broken. Sellers pay for a search tool that searches.

Can someone at Ebay explain why searching the titles as so: Land's End Inn, -"England" results in this listing title being excluded:Lands End Inn ~ Higgins Bungalow PROVINCETOWN Life Saving Station Cape Cod 1907 Unless it is in white font, there is n...