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Ebay reversed decision for $569 5 days later after 2 cs reps comfirmed we were in the right.

Ebay just reversed a case for $569 that was in our favor. A freight forwarder bought something shipped to Japan, I messaged and said your item is ready for pickup when I receioved a note that it was through customs.They wait 6 weeks to respond and sa...

Resolved! How long am I "required" to wait for a winning buyer to pay?

I've seen several different pages referencing different numbers of days I can/should wait before relisting an item. Buy won an item on Friday, it is now Monday. Am "required" to wait a certain number of days before re-posting? I have an interested bu...

reliable ebay seller wanted in Houston

Have two Macerators to sell

Lost sales and money due to buyers saying they can't pay eBay's invoice - won't let them

Five auctions IN A ROW have not been paid when won / or buy it now from the buyers - saying they cannot pay via the invoice from eBay OR me as it "won't let them" - they click on the PAY NOW and it goes nowhere - when I call customer service they don...

Buyer won several auctions hasn't paid.

I have a buyer who won several (5) auctions ending Sunday and hasn't paid. Not a big deal but I look and it says he is located in Singapore. I don't ship to Singapore. I was waiting maybe located in the US. I listed a few auctions over the last coupl...

moving inventory to another site

we are moving to another physical site and want to categorize our inventory, and would like to be able to pull up all clothing or all shoes as an example, is there a way?

Considering Changing My Store Name

I have had my eBay store for over 10 years. The name of my store now does not tell the story of what my inventory has essentially transitioned to. When I started my business, it was based upon a large stock of inventory that I basically inherited fro...

are all completed sales automatically positive?

i noticed when you go to make review after a completed sale there is no other choice than positive

Abuse of eBay's VeRO program

Hello sellers! Before I share information, I would like to mention that I am extremely familiar with eBay's VeRO program. I know of 'the list', the proper word usage for non-branded items to avoid trademark infringement, not to use pictures that do n...

Resolved! NEW ACCOUNT CAME AND ASK FOR 100 PIC

A new account that create on same day put a massage and ask for 100 pic and i m not sure for ship it because he ask me to massage his WhatsApp so we can negotiate. I m bit confused can you guys help me here

Question about stacking order discount promotions

I'm currently running a promotion where the buyer gets 10% off if they purchase 2 or more items (select items in a specific category). I'd like to offer 15% off for 3 or more and 20% off for 4 or more. Can I accomplish this by creating separate promo...

Automated personal response

How do I send an automatic response to a buyer when someone purchases an item from my store?

Posting services

Hello, I am wondering who, if anyone, you all use for posting services. I can’t keep up and I’m underwater. I have thousands of items sitting here that I can’t get posted. I was doing eBay full time, but started working full time again in January. I ...

Resolved! refund a buyer who did not receive item

Buyer bought and paid for an item that I never shipped because it was damaged. Am searching for a way to refund her. Thanks for any suggestions.

Resolved! How do I sort active listings by recently listed on new seller hub

Trying to find how to list my active listings by recently listed on the new seller hub.Ive tried the customize table and selecting start date but that still puts the newly listed item at the bottom of the listings on that page.