Regards,
mam98031 • Volunteer Community Member • Buyer/Seller since 1999
I keep getting this, doesn't matter which listing I try to print shipping on:
Going somewhere else to print labels is going to be lots of extra work, why can't I print them on eBay?
C.
@sin-n-dex wrote:
@a_c_green wrote:
@sin-n-dex wrote:I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.
I know eBay error messages should be taken with a grain of salt, but the one you're showing here is specifically referring to the ZIP code of your Ship From ZIP entry, which is not the same as your Return address. Ship From ZIP is the one on which Calculated Shipping is based, for those shipments that don't have a fixed charge by the carrier.
Your page at https://accountsettings.ebay.com/uas/addresses is where the Ship From ZIP address is specified (you can have multiples if needed, for when you ship from different locations), along with the others that you store for your account: Registration, Ship To (for purchases), Return, and Local Pickup. I would suggest walking through each of those in turn, and verifying that each is up to date and correct. (In the past, Ship From ZIP did not require a complete origin address, but now it does.)
This is my ship from address:
The address is good, I don't know why there's a problem. That's the correct zip code.
C.
Have you tried removing the parenthesis and the front slash in the C/O reference? It's possible either eBay or USPS did a site update and those characters register an error and the bad address message is returned.
@mr_lincoln wrote:
@sin-n-dex wrote:
@a_c_green wrote:
@sin-n-dex wrote:I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.
I know eBay error messages should be taken with a grain of salt, but the one you're showing here is specifically referring to the ZIP code of your Ship From ZIP entry, which is not the same as your Return address. Ship From ZIP is the one on which Calculated Shipping is based, for those shipments that don't have a fixed charge by the carrier.
Your page at https://accountsettings.ebay.com/uas/addresses is where the Ship From ZIP address is specified (you can have multiples if needed, for when you ship from different locations), along with the others that you store for your account: Registration, Ship To (for purchases), Return, and Local Pickup. I would suggest walking through each of those in turn, and verifying that each is up to date and correct. (In the past, Ship From ZIP did not require a complete origin address, but now it does.)
This is my ship from address:
The address is good, I don't know why there's a problem. That's the correct zip code.
C.
Have you tried removing the parenthesis and the front slash in the C/O reference? It's possible either eBay or USPS did a site update and those characters register an error and the bad address message is returned.
I'll try that. This is how Chit Chats wants it addressed, but I think it's only a concern if the item is returned.
C.
@sin-n-dex wrote:
@mr_lincoln wrote:
@sin-n-dex wrote:
@a_c_green wrote:
@sin-n-dex wrote:I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.
I know eBay error messages should be taken with a grain of salt, but the one you're showing here is specifically referring to the ZIP code of your Ship From ZIP entry, which is not the same as your Return address. Ship From ZIP is the one on which Calculated Shipping is based, for those shipments that don't have a fixed charge by the carrier.
Your page at https://accountsettings.ebay.com/uas/addresses is where the Ship From ZIP address is specified (you can have multiples if needed, for when you ship from different locations), along with the others that you store for your account: Registration, Ship To (for purchases), Return, and Local Pickup. I would suggest walking through each of those in turn, and verifying that each is up to date and correct. (In the past, Ship From ZIP did not require a complete origin address, but now it does.)
This is my ship from address:
The address is good, I don't know why there's a problem. That's the correct zip code.
C.
Have you tried removing the parenthesis and the front slash in the C/O reference? It's possible either eBay or USPS did a site update and those characters register an error and the bad address message is returned.
I'll try that. This is how Chit Chats wants it addressed, but I think it's only a concern if the item is returned.
C.
Nope, that didn't do it.
Changed it to Sin-n-Dex My name CO Chit Chats, no slashes, no parenthesis... no go.
C.
@sin-n-dex wrote:
@ebooksdiva wrote:It’s says there’s an issue with your zip code.
Could you be logged into eBay.com instead of eBay.ca ?My zipcode is Niagara Falls New York. It's the same address I've always used.
I'm logged into eBay.com. If I were in the CA one, I wouldn't be able to print USPS labels.
C.
That was @ebooksdiva 's point. Which is why they asked.
Easy, they were just trying to help you, not insult you in any way.
@sin-n-dex wrote:
@lepke1979 wrote:I normally use Pirate Ship. But I think the holiday increase took effect today. So perhaps something is up on eBay's or USPS end where you're at.
Might work itself out later today or tomorrow. Other issue could be with the buyers address. If you can't wait. Can always give Pirate, XPS Ship, or Stamps a shot.
Ah ha! I was wondering if there was an increase taking effect this week.
That might be it, I seem to remember the last time they increased it I had problems printing. But it was only for a day or so.
Anyway I got most of my stuff printed, there's a few strays that will get done tonight for packing tomorrow, but it's at least under control.
I didn't have much to do today that was important other than pack orders, so the fact that it took me a lot longer than usual is not really any big deal. One reason it took longer was because I did a few at a time and took breaks inbetween (so might not have been longer on task, but just longer over all).
C.
There are NO rate increases for USPS going into affect this week for Ebay. Some other sites are having increases, but not Ebay.
Good morning @sin-n-dex and @japanmanialab. We'll get this to our shipping team right away to see if we can get to the bottom of this and will follow up when we receive an answer.
Elizabeth,
