eBay

sin-n-dex · ‎11-19-2023

I keep getting this, doesn't matter which listing I try to print shipping on:

Going somewhere else to print labels is going to be lots of extra work, why can't I print them on eBay?

C.

sin-n-dex · ‎11-19-2023

Thanks everyone for taking the time to respond.

I'm going to do as suggested and just wait a bit. It's only 2:30pm where I am right now, so I've got several hours left today to print. In worst case scenario, I print labels in the evening for packing in the morning (once I get it under 8 packages to pack... I calculated that's how many I have time to pack before work in the morning). I haven't printed any labels since Thursday night, so it's a little backlogged at the moment.

C.

fern*wood · ‎11-19-2023

I'm not techy at all and was able to set up Pirate Ship to use in a pinch. There was a prompt to import ebay orders to their platform. It was easy --- trust me. Be prepared to talk pirate, though, they think it's cute I suppose.

sin-n-dex · ‎11-19-2023

It's still not fixed, I tried all the suggestions here... including waiting a few hours and another browser.

I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.

I've been printing my postage today on stamps.com but only doing a few at a time to avoid mixing up packages. It's messing up my routine of how I get these labels printed.

C.

12345jamesstamps · ‎11-19-2023

If you are able to print EIS labels....just a thought...have you tried...maybe it's the size of the USPS labels which maybe it's not printing them....just a thought

sin-n-dex · ‎11-19-2023

@12345jamesstamps wrote:
If you are able to print EIS labels....just a thought...have you tried...maybe it's the size of the USPS labels which maybe it's not printing them....just a thought

Not much of my stuff goes EIS, and I actually didn't have any to print today.

I did a few ESE (the 63 cent variety) and those printed fine. I tried printing a Priority flat rate label, no go. And Ground Advantage is not printing either. I tried as recently as 15 min ago.

I'm giving up on this for today... I have three orders left to print labels for, one is ESE (so no issue), one is Priority but he only paid 10 minutes ago so I'm letting it sit for a little bit... and the third is to England, so I'll be on Canada Post's website to print that. I do all UK shipping via Canada Post because it's less expensive and just as reliable as USPS. I can track things to the UK for the same price as USPS FCI, but usually I don't track on small items.

I have a pending one that's waiting for payment that might get done tonight, but it's New Zealand. I got all these stamps from New Zealand and now people in New Zealand are buying them and paying insane postage for me to ship them back there.

C.

gwens*4saleitems* · ‎11-19-2023

I, just now, printed a shipping label on eBay for USPS.

No problems here.

Sorry you're having problems.

inhawaii · ‎11-19-2023

Just printed out 4 labels.

Working fine for me so obviously not site wide.

I hope you get it worked out soon.

Move On Up - Curtis Mayfield

lepke1979 · ‎11-19-2023

I normally use Pirate Ship. But I think the holiday increase took effect today. So perhaps something is up on eBay's or USPS end where you're at.

Might work itself out later today or tomorrow. Other issue could be with the buyers address. If you can't wait. Can always give Pirate, XPS Ship, or Stamps a shot.

sin-n-dex · ‎11-19-2023

@gwens*4saleitems* wrote:
I, just now, printed a shipping label on eBay for USPS.
No problems here.
Sorry you're having problems.

I guess that narrows it down to a problem with my account then.

I had no issues on Thursday night, and nothing's changed since then. Not sure why it would say my zipcode isn't valid.

C.

sin-n-dex · ‎11-19-2023

@lepke1979 wrote:
I normally use Pirate Ship. But I think the holiday increase took effect today. So perhaps something is up on eBay's or USPS end where you're at.

Might work itself out later today or tomorrow. Other issue could be with the buyers address. If you can't wait. Can always give Pirate, XPS Ship, or Stamps a shot.

Ah ha! I was wondering if there was an increase taking effect this week.

That might be it, I seem to remember the last time they increased it I had problems printing. But it was only for a day or so.

Anyway I got most of my stuff printed, there's a few strays that will get done tonight for packing tomorrow, but it's at least under control.

I didn't have much to do today that was important other than pack orders, so the fact that it took me a lot longer than usual is not really any big deal. One reason it took longer was because I did a few at a time and took breaks inbetween (so might not have been longer on task, but just longer over all).

C.

wastingtime101 · ‎11-19-2023

@sin-n-dex wrote:
@lepke1979 wrote:
I normally use Pirate Ship. But I think the holiday increase took effect today. So perhaps something is up on eBay's or USPS end where you're at.
Ah ha! I was wondering if there was an increase taking effect this week.

@lepke1979 @sin-n-dex

There is no USPS holiday surcharge this year, but USPS revised their contract with some shipping providers resulting in a Priority increase that took effect yesterday, Nov 18. That said, there is no Priority increase with eBay labels. Devon confirmed it on this forum last Wednesday.

https://community.ebay.com/t5/Selling/Got-an-e-mail-from-Pirate-Ship/m-p/34094811

https://community.ebay.com/t5/Shipping/Here-we-go-again-another-USPS-rate-hike/m-p/34090169

GLORIOUS!

a_c_green · ‎11-19-2023

@sin-n-dex wrote:
I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.

I know eBay error messages should be taken with a grain of salt, but the one you're showing here is specifically referring to the ZIP code of your Ship From ZIP entry, which is not the same as your Return address. Ship From ZIP is the one on which Calculated Shipping is based, for those shipments that don't have a fixed charge by the carrier.

Your page at https://accountsettings.ebay.com/uas/addresses is where the Ship From ZIP address is specified (you can have multiples if needed, for when you ship from different locations), along with the others that you store for your account: Registration, Ship To (for purchases), Return, and Local Pickup. I would suggest walking through each of those in turn, and verifying that each is up to date and correct. (In the past, Ship From ZIP did not require a complete origin address, but now it does.)

sin-n-dex · ‎11-19-2023

@a_c_green wrote:
@sin-n-dex wrote:
I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.
I know eBay error messages should be taken with a grain of salt, but the one you're showing here is specifically referring to the ZIP code of your Ship From ZIP entry, which is not the same as your Return address. Ship From ZIP is the one on which Calculated Shipping is based, for those shipments that don't have a fixed charge by the carrier.

Your page at https://accountsettings.ebay.com/uas/addresses is where the Ship From ZIP address is specified (you can have multiples if needed, for when you ship from different locations), along with the others that you store for your account: Registration, Ship To (for purchases), Return, and Local Pickup. I would suggest walking through each of those in turn, and verifying that each is up to date and correct. (In the past, Ship From ZIP did not require a complete origin address, but now it does.)

This is my ship from address:

The address is good, I don't know why there's a problem. That's the correct zipcode.

C.

sin-n-dex · ‎11-19-2023

@sin-n-dex wrote:
@a_c_green wrote:
@sin-n-dex wrote:
I also tried to delete the four digit suffix from my address to just have the city zip code but eBay gave me an error and pulled my address up from whatever directory it's using (complete with the four digit suffix). I checked on USPS, the zipcode hasn't changed. And I'm not seeing any other complaints of this type here.
I know eBay error messages should be taken with a grain of salt, but the one you're showing here is specifically referring to the ZIP code of your Ship From ZIP entry, which is not the same as your Return address. Ship From ZIP is the one on which Calculated Shipping is based, for those shipments that don't have a fixed charge by the carrier.

Your page at https://accountsettings.ebay.com/uas/addresses is where the Ship From ZIP address is specified (you can have multiples if needed, for when you ship from different locations), along with the others that you store for your account: Registration, Ship To (for purchases), Return, and Local Pickup. I would suggest walking through each of those in turn, and verifying that each is up to date and correct. (In the past, Ship From ZIP did not require a complete origin address, but now it does.)
This is my ship from address:

The address is good, I don't know why there's a problem. That's the correct zipcode.

C.

devon@ebay elizabeth@ebay

Any idea why it's doing that when the address is valid?

C.

wastingtime101 · ‎11-19-2023

That's a screen of your ship from address on your account settings > address page, correct @sin-n-dex ?

What about when you go to the label purchase page. Click edit next to your ship from address on that page to make sure something didn't get messed up.

GLORIOUS!